Zurich North America · 50 minutes ago
UA Associate - Middle Markets (Overland Park, KS or Chicago, IL)
Zurich North America is currently hiring an UA Associate to join the Middle Markets team. In this role, you will support and work closely with experienced Underwriters in the review and analysis of risks, applying your research and analytical skills to assess risk and grow your career.
CommercialFinancial ServicesInsurance
Responsibilities
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination
Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies
Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products
Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills
Qualification
Required
Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
Knowledge of data collection and analysis
Microsoft Office experience
Preferred
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Superior skills in relationship building, active listening with customers and coworkers
Customer service experience
Enjoys working with details and providing accurate data in a timely manner
Self-directed to meet deadlines
Multi-tasking skills
5% Travel
Benefits
Short-term incentive bonus of 5%
Competitive pay and comprehensive benefits for employees and their families
Company
Zurich North America
Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.
Funding
Current Stage
Late StageRecent News
2025-12-25
2025-12-24
2025-12-10
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