UW Credit Union · 1 hour ago
Mortgage Lending Sales Manager
Wauwatosa, WI
Full-time
Onsite
Senior Level
6+ years expUW Credit Union is seeking a Mortgage Lending Sales Manager to lead a dynamic team of Mortgage Loan Officers and Mortgage Specialists while driving the end-to-end mortgage sales process. In this role, you will partner with Mortgage Leadership to expand originations, achieve production goals, and deliver an exceptional member experience.
BankingFinancial ServicesMortgage
Responsibilities
Manage mortgage sales and business development activities, including relationships with realtors, builders, members, and other UWCU partners
Lead and coach Mortgage Loan Officers and Specialists, creating a high-performance sales and service culture
Partner with Mortgage Leadership to establish annual production goals, incentive plans, and sales strategies
Drive origination volume, manage pipelines, and monitor incentive compensation plans to achieve monthly and annual targets
Develop and execute business development plans to grow market share and deepen member relationships
Provide candid feedback and collaborate on product, pricing, and process enhancements to ensure competitiveness
Foster collaboration with Retail, Investment Services, Community & Campus teams to strengthen referrals and cross-sales
Ensure staff are trained, compliant, and equipped to deliver exceptional member experiences; resolve escalated issues promptly
Oversee sales operations, ensuring service levels, process efficiency, and regulatory compliance are consistently met
Lead weekly sales meetings and maintain awareness of industry trends, competitor activity, and regulatory updates
Champion inclusive leadership practices, coaching, and talent development to recruit, engage, and retain top mortgage sales talent
Model UWCU’s values by driving accountability, effective communication, teamwork, and continuous improvement
Qualification
Required
Bachelor's degree in business, sales, banking, finance, or related field; or equivalent combination of education and/or experience
6+ years mortgage lending experience
4+ years management experience
Experience in both mortgage sales and operations is highly desired
Strong interpersonal communication, outstanding ability to influence and build relationships, and creative problem-solving skills
Maintain an active federal registration with the National Mortgage Licensing System (NMLS) and Registry
Maintain a valid license and vehicle liability insurance in the minimum amounts required by law
Ability to travel and work in various locations throughout the credit union network, as needed
Benefits
2 weeks paid caregiver leave
2 weeks paid new child parental leave
2 days paid volunteer time
10 paid holidays (includes your birthday!)
Generous paid time off
401k company match of up to 5%, plus approximately 4% discretionary match
457 deferred-compensation plan
Generous variable reward bonus
Discounted Bublr membership
Free bus pass
3 health plan options, including domestic partner eligibility
And more!
Company
UW Credit Union
UW Credit Union is a provider of a full range of consumer financial services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Kundert
President/CEO
Brad McClain
CFO
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