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Selby Jennings · 1 week ago

Client Services Specialist

New York, NY

Full-time

Onsite

Mid Level

$100K/yr - $120K/yr

Selby Jennings is a leading financial technology firm seeking a Client Services Specialist to join its Americas team in New York. This role involves building trusted relationships with institutional clients, providing onboarding and ongoing support, and collaborating with various teams to enhance client engagement and satisfaction.

BankingEmploymentRecruiting

Hiring Manager

Michael Iorio

Responsibilities

Own client relationships and ensure high levels of satisfaction and retention

Coordinate onboarding, training, and product engagement across accounts

Identify growth opportunities

Monitor usage metrics and provide actionable insights to stakeholders

Act as a bridge between clients and internal teams to prioritize enhancements

Qualification

Client/account managementFIX protocolLinux environmentsCommunication skillsPresentation skillsFluent in EnglishSpanishPortugueseProject management

Required

Experience in client/account management within financial services

Strong communication and presentation skills across all levels

Familiarity with FIX protocol and Linux-based systems

Proven ability to manage multiple projects with precision

Experience working directly with sell-side institutions

Fluent in English

Preferred

Spanish or Portuguese is a plus

Company

Selby Jennings

Global recruitment firm specialising in Banking

Founded in 2004

New York, New York, USA

1001-5000 employees

http://www.selbyjennings.com/

Funding

Current Stage

Late Stage

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