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Larkin Street Youth Services · 1 hour ago

Engagement Specialist

San Francisco, CA

Full-time

Onsite

New Grad, Entry Level

$25/hr - $26.37/hr

Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area, helping over 1,500 young adults annually. The Engagement Specialist engages unhoused clients to help advance their goals, providing emotional support, assessing needs, and connecting them to appropriate resources.

Association

Responsibilities

Responsible for contributing towards the care and welfare of clients we serve. This includes crisis intervention and helping to maintain the safety of the program

Build trusting relationships with youth while maintaining professional boundaries

Monitor the center for safety hazards and take immediate action when necessary, supporting security staff with hands on de-escalation

Conduct hands-on restraints when necessary, following safety protocols

Handle crisis situations through de-escalation techniques and assist clients as they process social and emotional problems

Ensure the safety and security of all clients, staff, volunteers and the facility

Write incident reports, community contracts, and coordinate modifications of service process for clients restricted from services

Coordinate restorative re-entry processes for incidents, including holding re-entry meetings between clients, restorative resolutions and anger management counseling sessions

Facilitate weekly group discussions, workshops or mentorship programs helping clients build life skills on topics like conflict resolution, anger management and healthy relationships

Promote wellness of the community through a harm reduction approach

Participate in collaborative case conference meetings with other Larkin Street care providers

Manages Engagement Center events calendar

Document client engagement and service provision in electronic databases (ETO, Sharepoint)

Assists individuals by working with other programs to ensure youth are moving through continuum of Larkin Street services and/or city services while helping individuals understand and overcome social and emotional problems

Qualification

Crisis InterventionDe-escalation TechniquesTrauma Informed CareMotivational InterviewingRestorative PracticesHarm ReductionClient-Centered ApproachCompassionateDependablePatientSocial Services ExperienceDrop-in Services ExperienceSecurity/Safety ExperienceBilingual (Spanish/English)Team Player

Required

You have some social services and/or direct-service experience

You embody our values and core strategies: 'This Is How We Roll': Client-Centered, Trauma Informed Care, Restorative Practices, Harm Reduction, Non-Violent Crisis Intervention, Motivational Interviewing

You are most excited to serve Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds

You are a self-starter and team player

Your colleagues describe you as compassionate, dependable, and patient

You work best in an on site, in person working environment. This role is 100% onsite/in person

You are willing to work holidays occasionally

You are vaccinated against COVID 19

Preferred

You have experience working in drop-in services, shelter, transitional, and/or permanent supportive housing programs

You have prior security/safety experience

Benefits

Choice of Kaiser and Sutter medical plans, plus dental and vision.

Clipper Bay Pass - Commute for FREE!

Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.

403(b) retirement plan with employer matching.

Flexible spending accounts for Healthcare and Dependent Care expenses.

Life Insurance.

Employee Assistance Program (EAP) for counseling services.

Health Advocate Service.

Paid Sabbatical following 5 and 10 years of employment.

Company

Larkin Street Youth Services

Since 1984, Larkin Street Youth Services has helped over 75,000 young people at risk of or experiencing homelessness, ages 12 to 24, through outreach, shelter, housing, health, wellness, education and employment.

Founded in 1983