QBench · 5 hours ago
Partnership Development Manager
QBench is a modern, configurable LIMS platform that helps laboratories streamline operations and improve efficiency. They are seeking a Partnership Development Manager to generate new expansion revenue within existing customer accounts by identifying growth opportunities and developing relationships.
Management Information SystemsSoftware
Responsibilities
Own and exceed a monthly/quarterly expansion revenue quota across an assigned set of customer accounts
Proactively identify opportunities for additional modules, users/seats, integrations, professional services, and new site or department expansions
Drive outbound outreach to uncover expansion needs and build a healthy pipeline
Build strong, strategic relationships with key roles within customer organizations, including operations leads, lab directors, IT managers, and quality teams
Conduct detailed discovery to understand customer workflows, pain points, and growth areas
Deliver compelling value propositions, product demos, proposals, and pricing discussions
Lead expansion deal cycles from identification through negotiation and close
Collaborate closely with Customer Success Managers and Technical Account Managers to understand account health, adoption, and risks
Partner with Product and Solutions teams to tailor expansion offerings to customer requirements
Work with Implementation or Support teams to ensure smooth deployment of newly purchased services or modules
Provide real-world customer insights to influence roadmap and product improvements
Maintain accurate CRM data, forecasts, activity tracking, and opportunity notes
Contribute to territory planning and install base strategy development
Support process improvements that strengthen expansion workflows and customer lifecycle management
Qualification
Required
3+ years of SaaS sales, expansion, or hybrid customer success/sales experience in a quota-carrying role
Proven record of meeting or exceeding revenue targets
Strong hunter mentality within existing accounts—comfortable driving outreach, navigating organizations, and owning the deal cycle
Excellent communication, negotiation, and presentation skills
High degree of organization and disciplined use of CRM tools
Ability to understand technical workflows and communicate complex value propositions
Preferred
Experience selling into laboratories, life sciences, diagnostics, environmental testing, or regulated industries
Familiarity with LIMS, ELN, workflow automation software, or similar systems
Background collaborating with cross-functional teams in a fast-paced SaaS environment
Company
QBench
QBench is a cloud-based Laboratory Information Management System (LIMS) that enables laboratories to streamline their operations.
Funding
Current Stage
Early StageRecent News
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