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ECLARO · 4 hours ago

Paralegals and Legal Assistants

Albany, NY

Contract

Onsite

New Grad, Entry Level

ECLARO is looking for Paralegals and Legal Assistants for their client in Albany, NY. The role involves evaluating External Appeal applications, investigating complaints against regulated insurance companies, and assisting with administrative processes and communications.

Staffing & Recruiting

Responsibilities

Screen requests for External Appeals in accordance with the Federal No Surprise Act

Screen requests for External Appeal in accordance with Insurance Law, Regulation, and the established protocols

Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities

Keep electronic case files updated, complete and organized

Research, process, and resolve consumer and provider complaints

Follow-up on deliverable from internal stakeholders

Handle correspondence, calls, emails and other forms of communication with internal and outside stakeholders

Prepare reports and other documents

Assist with special projects and research as needed

Performs other duties as assigned

Qualification

Paralegal CertificateUnderstanding legal mandatesMicrosoft Office proficiencyProject management skillsVerbal communicationWritten communicationInterpersonal skillsDetail-orientedTeamwork