Hughes Federal Credit Union · 4 hours ago
Collections Representative
Tucson, AZ
Full-time
Onsite
New Grad, Entry Level
$21/hr - $27/hr
0+ years expHughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. In this role, you will assist members with legal aspects of processing bankrupt accounts and communicate with members and attorneys regarding collateral attached to loans.
BankingCredit CardsFinancial ServicesNon Profit
No H1B
Responsibilities
Document and track incoming lawsuits, complaints and legal actions associated with collection activities
Document and track incoming and current bankruptcy cases in a timely manner
Accurately Review, monitor, post BK13 plans for credit union loans
Communicate directly with members and effectively discuss resolution options
Work with bankruptcy attorneys and trustees to determine member intent involving vehicles
Ensure any revolving credit lines are closed, and appropriate adverse action notice is provided
Ensure compliance with internal policy and procedures
Ensure compliance with associated regulations including the Fair Debt Collection Practices Act (FDCPA)
Utilize all existing phone numbers, residence, and employer information to contact members
Qualification
Required
Minimum of six months of similar or related experience
High school diploma or equivalent
Excellent Customer service and interpersonal communication skills
Strong organizational skills and attention to detail
Preferred
Basic understanding of bankruptcies, repossessions, legal actions, foreclosures, loan extension/modifications, and collateral protection
Benefits
Generous Paid Time Off Policy
VTO (Volunteer Time Off) Up to 16 hours yearly
401(k) plan
Health, Dental, and Vision Insurance
Health Savings Account with Employer Contribution Available
Free Vision Insurance
Life and Disability Insurance
Provided by the Credit Union with Optional Supplemental Coverage Available
Educational Assistance
Company
Hughes Federal Credit Union
Hughes Federal Credit Union provides banking, loans, and credit card services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Britton
President & CEO
Recent News
2025-09-23
2024-10-26
Company data provided by crunchbase