VOA Northern Rockies · 2 hours ago
SKILLS TRAINER - JOHNSON COUNTY
Buffalo, WY
Full-time
Onsite
Entry, Mid Level
1+ years expVolunteers of America Northern Rockies is seeking a Skills Trainer who will split their time between skills training and office support responsibilities. The role involves providing support and training to clients, maintaining case records, and assisting with administrative tasks within a community behavioral health environment.
Non-profit Organization Management
Responsibilities
Provides support, supervision, activities, and skills training individually and/or in group settings outlined in the treatment plan. This may include coping skills, self-care, social interaction skills, illness management, crisis management, daily living activities, community awareness, incoming / outgoing residence transitional support, etc
Participates as an integral member of a multidisciplinary treatment team
Attends team meetings, community partner meetings, and case staffing as assigned by supervisor or clinic director
Conducts in-home skills training visits to assist clients with developing independent living skills
Assist in preparing materials for the day treatment process, e.g., preparing copies/packets, preparing group room, and cleaning and organizing workspace
Cleans program facilities/areas as needed or assigned
Provide all services within the detoxification process of the Alcohol Recovery Center (ARC) for clients. Including:
Non-medical monitoring as prescribed in the ARC policies and procedures
Provides medication monitoring of clients following medical policies and procedures
Provide basic risk assessment and immediate referral to program coordinator, primary clinician, or on-call staff as needed for expanded risk assessment and intervention
Provide for clients' life/medical safety, behavioral control, and crisis prevention activities within the scope of practice and contact supervisors, primary clinicians, and appropriate emergency services when needed
Is responsible for contacting clinical staff as needed to intervene in situations requiring professional support, increased intervention, alternative placement, or level of care
Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches of facility and clients according to program needs
Transport clients to access services and appointments as authorized by program needs and treatment plan
May administer Drug and Alcohol screens/tests as needed and authorized by clinical staff or primary therapist
Participates as a team member of the client's care team
Utilizes assessments with clients as outlined in the program, such as the DLA-20, MIS, ORS/SRS, PHQ 9, GAD 7, LOCUS, SOWS, or CIWA
Maintains case records and other documentation as outlined in agency policies
Familiarizes self and complies with all Volunteers of America Northern Rockies’ policies and procedures for the individual programs they will be working on
Participates in all supervision, staff meetings, and training as required by supervisor and organization
Maintains productivity/billable hour expectations as determined by leadership
Answer multi-line phone system
Schedule clients for appointments
Inform clients of the required documentation needed for their appointments
Ensure patients complete all paperwork, and all intake/discharge processes are completed
Process client contact and insurance information changes
Provide administrative support for all written correspondence
Process payments from clients
Prepare and complete office reports/projects as assigned by the supervisor specific to the job position (e.g., prebilling and insurance audits)
Other duties as assigned
Qualification
Required
High School Diploma or GED
1-2 years of training and/or experience in adult education, populations with learning disabilities, working with forensic populations, or severe mental illness
Must possess and maintain a valid driver's license
Must obtain and maintain valid certifications for the following training within the first 30 days of employment. (Training for certification will be offered in the house) - CPR / First Aid, Mental Health First Aid, MANDT
Preferred
Experience working with people experiencing mental illness and/or substance use problems
Experience working with people who are actively experiencing a crisis
Experience working with people in a forensic environment
3-5 years of training and/or experience in adult education, populations with learning disabilities, working with forensic populations, or severe mental illness
Company
VOA Northern Rockies
Volunteers of America is a national, nonprofit, faith-based organization dedicated to helping those in need rebuild their lives and reach their full potential.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Heath Steel
Executive Vice President- Chief Business Officer
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