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Oliver Peoples · 6 hours ago

Oliver Peoples Optical Sales Associate Luxury House Brand

Oak Brook, IL

Full-time

Onsite

Entry, Mid Level

$16.79/hr - $25.18/hr

2+ years exp

Oliver Peoples is a prestigious eyewear company committed to excellence in service. The Retail Sales Associate will provide exceptional customer service, build strong client relationships, and achieve sales targets while maintaining product knowledge and store standards.

Fashion

Responsibilities

Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable

Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required

Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers

Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication

Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products

Assist with minor adjustments and repairs

Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas

Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services

Understands and adheres to all brand policies and procedures

Perform other miscellaneous duties as assigned by management

Qualification

Retail sales experienceEyewear industry knowledgeCustomer service skillsPOS system operationSales target achievementCommunication skillsOrganizational skillsProblem-solving skillsTeam player

Required

High school diploma or equivalent

2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry

Excellent communication and interpersonal skills, with the ability to build strong relationships with clients

Must be punctual and reliable. Timeliness and dependability are essential

Ability to work flexible hours, including evenings, weekends, and holidays

Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment

Demonstrated ability to achieve sales targets and exceed customer expectations

A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback

Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease

Ability to stand for extended periods and lift up to 25 pounds