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Compass Group USA · 8 hours ago

Imaging Service Engineer III

Methuen, MA

Full-time

Onsite

Senior Level

$120K/yr - $140K/yr

7+ years exp

Intelas, a Compass One Healthcare company, delivers smarter asset management for healthcare facilities. The Imaging Service Engineer III is responsible for the repair, installation, maintenance, and calibration of diagnostic imaging devices, while also providing training and mentoring to junior engineers.

AdviceFood and BeverageHospitalityProfessional Services

H1B Sponsor Likely

Responsibilities

Respond expeditiously to calls from clinical departments, and/or customers to evaluate and rectify valid operator complaints and concerns

Develops and conducts training when requested regionally and nationally

Handle difficult customer situations

Repair, install, maintain, calibrate, and inspect a diverse range of therapeutic and diagnostic imaging devices and systems, including planned maintenance and electrical safety testing. Diagnose, correct, and repair system and equipment malfunctions

Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and are in good working order before use, and follow the 5S methodology

Participate in assigned on-call services in accordance with contractual guidelines and/or departmental policies

Conduct incident investigation, inspect and test malfunctioning equipment to determine course of malfunction, following learned procedures and manual instructions, using specialized test and analysis instruments and manufacturer’s specifications

Perform major repairs by replacing defective components, glassware and readjust components to manufacturer’s specifications using appropriate tools and measuring instruments. May require certification in order to complete repairs

Utilizes specialized knowledge and training to perform system calibrations within area of expertise. (i.e.- Rad, RF, Mammo, Nuc Med, Linear Acc, PET-CT, CT, MR, or Ultrasound)

Confers with supervisor, other Imaging Technicians, manufacturer’s representatives and equipment operators to resolve equipment related problems

Leads and mentors other ISEs on the servicing of imaging equipment and towards ensuring understanding of service, safety, and company procedures

Actively participates on national DI teams

Research and initiate orders for repair parts, working with the supervisor and/or the Technical Resource Center; demonstrate ability to effectively find second-source parts

Provide accurate and timely database management of the CMMS in accordance with our Quality Management System and related policies and procedures

Schedule and oversee third-party service as necessary

Individual will be expected to participate in huddles, meetings, seminars, training, workshops, and conferences as required

Perform other duties as assigned

Qualification

Biomedical equipment technologyDiagnostic Imaging equipmentCBET certificationElectrical safety testingSystem calibrationCustomer serviceDatabase managementTeam leadership

Required

Bachelor's degree in biomedical equipment technology, electronic equipment technology, or military training

Seven (7) years servicing Diagnostic Imaging equipment

Preferred

An equivalent combination of education and experience may be substituted

Formal radiology training and/or certifications(s) preferred i.e., CBET, CRES, etc

Benefits

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Company

Compass Group USA

Glassdoor3.5

Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next.

Founded in 1994

Charlotte, North Carolina, USA

10001+ employees

https://www.compassgroupcareers.com

H1B Sponsorship

Compass Group USA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (57)

2024 (45)

2023 (49)

2022 (39)

2021 (26)

2020 (29)