Process Analyst Quote to Cash Strategy and Operations jobs in United States
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Salesforce · 2 hours ago

Process Analyst Quote to Cash Strategy and Operations

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
date2+ years exp

Salesforce is the #1 AI CRM, leading workforce transformation through innovation and customer success. The Process Analyst will focus on operational aspects of the Sales Operations Quote to Cash space, supporting customer escalations and driving process improvements.

Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Understand end-to-end provisioning/entitlements process and upstream and down stream impacts
Perform provisioning/entitlement monitoring reports and triage steps for timely delivery of Salesforce functionality
Respond to process & policy questions and cases, escalating issues as needed
Make decisions and resolve issues using knowledge, skills, and judgment
Execute recurring data updates accurately and timely
Identify and implement process improvements for accuracy and consistency
Audit processes to identify defects
Document and maintain a repository of Quote to Cash business rules and process flows

Qualification

CPQOrder ManagementSalesforce platformMicrosoft OfficeGoogle WorkspaceLucidchartProactivityIndependent thinkingInterpersonal skillsAttention to detailTeam-orientedInitiative

Required

2+ years of experience related to CPQ and Order Management Systems
Working knowledge of Microsoft Office and or Google Workspace apps
Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
Ability to excel in a fast-paced environment, managing deadlines and delivering accuracy where adaptability is imperative
Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
Strong attention to detail
Team-oriented
Demonstrate initiative and proactivity
Independent thinking with consideration of cross-functional and downstream impacts
User experience with Salesforce platform

Preferred

Working knowledge of Lucidchart

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

Company

Salesforce

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Salesforce is a cloud-based software company that provides customer relationship management software and applications.
dateFounded in 1999
location
San Francisco, California, USA
people-size10001+ employees
web-link
https://www.salesforce.com

H1B Sponsorship

Salesforce has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)

Funding

Current Stage
Public Company
Total Funding
$65.38M
Key Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M

Leadership Team

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Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
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Marc Benioff
Chair & CEO
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