IQVIA · 2 hours ago
Engagement Manager, Channel and Specialty Data Services
United States
Full-time
Remote
Mid, Senior Level
$108K/yr - $302K/yr
5+ years expIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The Engagement Manager will oversee the delivery of client implementations on a SaaS platform, managing timelines and ensuring projects are delivered with quality and compliance.
AnalyticsHealth CareLife Science
Responsibilities
Lead end‑to‑end implementation projects, achieving full adherence to scope, timelines, and budget
Serve as the primary client contact—owning communication, expectations, documentation, and delivery quality throughout the project lifecycle
Facilitate recurring client and internal meetings, ensuring aligned priorities and proactive risk management
Ensure consistent use of standard PM tools including project plans, RAID logs, mapping templates, documentation trackers, and status updates
Demonstrate working knowledge of specialty pharmaceutical data (e.g., patient services, copay, distribution/channel)
Provide guidance to clients on how data will be used across commercial strategy, patient services, and supply chain visibility
Validate data quality and completeness, partnering closely with Business Analysts and testing teams to ensure accuracy of mapping and configuration
Understand complex data flows, configuration logic, and downstream impacts to identify issues, risks, or misalignments early
Synthesize input from multiple technical teams (onshore/offshore BAs, testing, engineering) into clear updates for clients
Ask the right questions, challenge assumptions, and escalate when requests deviate from scope or may negatively affect data integrity
Verify that configuration, mapping, and outbound rules meet expected standards *before* data is received
Ensure all Change Orders and Statements of Work are properly documented, approved, and archived
Monitor for scope changes proactively and engage GTM partners when modifications are required
Ensure compliance with privacy, governance, and PHI‑related controls (including RRD processes)
Maintain impeccable documentation of decisions, assumptions, approvals, and action items
Contribute to continuous improvement, including lessons learned, process enhancements, workflow templates, and best‑practice documentation
Identify and propose innovations each quarter that enhance project delivery, tooling, client engagement, or data quality
Act as a champion for new platform capabilities, internal initiatives, and future‑state process improvements
Qualification
Required
Bachelor's degree in a relevant field or equivalent experience
5+ years of project management, client delivery, or implementation experience
Demonstrated experience managing complex, multi‑stakeholder projects with tight timelines
Strong analytical skills and the ability to interpret data layouts, identify issues, and understand downstream impacts
Excellent communication skills with the ability to synthesize complex information clearly and confidently
Proficiency with project management and documentation tools (e.g., RAID logs, project plans, meeting documentation)
Experience with Microsoft Office (Excel, PowerPoint, Word)
Ability to work with technical teams and understand data workflows, mapping concepts, and configuration processes
Must be comfortable asking clarifying questions, surfacing risks, and holding both internal teams and clients accountable
Must be located in EST or CST; remote role
Preferred
Experience with specialty pharmaceutical, copay, or channel distribution data
Experience working with Smartsheet or similar workflow tools
PMP certification or equivalent knowledge of project management best practices
Experience working with onshore/offshore delivery models
Prior SaaS implementation or data integration experience
Benefits
Incentive plans
Bonuses
Health and welfare and/or other benefits
Company
IQVIA
IQVIA provides analytics, compliance, and management solutions to the life sciences industry.
10001+ employees
H1B Sponsorship
IQVIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (294)
2023 (261)
2022 (229)
2021 (208)
2020 (180)
Funding
Current Stage
Public CompanyTotal Funding
$3.5B2025-06-02Post Ipo Debt· $2B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
Leadership Team
Chris Colapietro
Vice President, Customer Engagement
Jonathan Morris
VP & GM US Healthcare
Recent News
Sabin Vaccine Institute
2025-12-04
Company data provided by crunchbase