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Dreem Health | Sunrise · 2 hours ago

Medical Records & Authorization Coordinator

United States

Full-time

Remote

New Grad, Entry Level

$21/hr - $25/hr

Dreem Health, part of Sunrise Group, is focused on making better sleep accessible through innovative technology and expert care. The Medical Records & Authorization Coordinator will ensure the seamless flow of clinical information and support timely patient care by managing documentation and authorization requests.

Health CareHealth DiagnosticsMedical

Responsibilities

Manage fax and mail intake

Process medical records requests

Complete insurance pre-authorizations

Handle documentation, correspondence, and authorization requests accurately and efficiently

Qualification

Insurance AuthorizationElectronic Medical RecordsSleep Medicine ExperienceMedical Record ManagementCustomer Service SkillsMultitasking AbilityEmpathy

Required

Prior experience with pre-authorizations and insurance authorizations; experience in sleep medicine (e.g., PSG, Home Sleep Testing, PAP therapy, GLP-1 therapy) is a plus

Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems

Confidence navigating digital tools and multitasking in a fast-paced, dynamic and collaborative environment

Ability to work autonomously while interacting effectively with healthcare providers, and payors

Foundational understanding of Insurance Authorization process, medical record management

A genuine commitment to deliver high-quality patient care and contributing to better access and patient outcomes

Preferred

Completion of a Medical Assistant program or equivalent healthcare experience

Excellent customer skills with an ability to multitask in a fast paced environment

High level of empathy and understanding of patients' needs as you strive to provide exceptional patient service and support throughout their care journey