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Lazer Technologies · 2 hours ago

Product Manager

United States

Full-time

Remote

Mid Level

3+ years exp

Lazer Technologies is a world-class digital product studio seeking a Product Manager to help shape, define, and deliver large-scale Shopify commerce experiences for leading brands. The role involves bridging the gap between strategy, delivery, and technology while ensuring every project delivers measurable value.

Information TechnologyProduct DesignSoftware

Responsibilities

Lead client discovery sessions post-sale to understand business goals, customer journeys, and operational processes

Partner with Technical Architects, Solutions Engineers, and Delivery Managers to define clear project scope and alignment

Translate discovery findings into a product vision, measurable objectives, and an agreed scope baseline

Support decision-making around change requests, scope variations, and timeline impacts, balancing commercial, technical, and client needs

Build and maintain a structured product backlog — defining epics, user stories, and acceptance criteria with clarity and priority

Facilitate trade-off discussions with client and internal teams, ensuring alignment with scope and outcomes

Own the roadmap and prioritization process for migrations, new builds, and optimization projects

Work closely with Delivery Managers, Technical Architects, and Engineers to ensure delivery aligns with defined goals

Provide continuous product context during sprints, removing ambiguity and safeguarding scope boundaries

Support UAT and client enablement before and after releases

Focus on KPIs tied to conversion, AOV, retention, scalability, and operational efficiency

Review delivered functionality with clients, recommending iterative improvements while maintaining scope discipline

Act as a strategic product partner, driving growth and long-term value for enterprise Shopify clients

Help establish Product Management as a discipline within the agency — building frameworks for discovery, documentation, and delivery

Mentor peers in product-led, scope-driven thinking across teams

Contribute to agency thought leadership, developing case studies and best practices for enterprise commerce

Qualification

Product ManagementShopify PlusAgile delivery practicesDigital commerce projectsTechnical literacyAnalytical skillsCommunicationCollaborationAdaptability

Required

You have 3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner), ideally within a brand, agency, or consultancy environment

You have a proven track record of delivering large-scale digital commerce projects, including platform migrations from legacy systems like SFCC, Magento, or Hybris to modern SaaS ecosystems

You're deeply familiar with Shopify Plus and the broader commerce technology stack — from ERP and OMS to PIM, CRM, CDP, and payments

You thrive in enterprise stakeholder environments, collaborating confidently with C-suite, product, and engineering teams

You're fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks, with a structured yet flexible mindset

You're an exceptional communicator and facilitator who can bring clarity, alignment, and focus to complex, multi-stakeholder projects

You combine technical literacy (APIs, integrations, architecture fundamentals) with strong commercial acumen, always focused on ROI and client value

You're analytical and detail-oriented, comfortable defining and tracking KPIs that measure success and impact

You're adaptable and thrive in ambiguity — driving clarity, protecting scope, and helping teams deliver meaningful results

Preferred

Experience supporting multi-market or international merchants

Familiarity with CRO, experimentation, and analytics tools

Experience building or scaling a product management practice within an agency

Benefits

Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building!

Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life.

Employee Care: We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees)

Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind.

Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.