Bank of America · 6 hours ago
Senior Operations Control Manager
Clarendon, NC
Full-time
Onsite
Senior Level, Lead/Staff, Director/ExecutiveBank of America is a leading financial institution committed to helping improve financial lives through connection. The Senior Operations Control Manager will lead a team focused on managing AML risks, ensuring compliance, and driving process improvements.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Lead and manage a team of AML professionals, providing coaching, guidance, and performance development
Oversee client reviews and investigations to identify potential AML or activity-based risks
Ensure timely escalation of unusual or unexpected client activity
Drive process improvements to enhance detection, efficiency, and compliance with evolving policies and standards
Collaborate with Life Cycle Management team leaders to manage the people and processes effectively
Build and strengthen relationships with business partners
Monitor emerging risks and proactively implement mitigation strategies
Promote a culture of accountability, continuous learning, and operational excellence within the team
Represent the team in governance forums and act as an ambassador for the organization’s risk culture
Qualification
Required
Proven ability to lead, motivate, and develop high-performing teams; experience in managing priorities and resources effectively
Strong analytical skills; ability to interpret complex client structures and financial activity; understanding of AML/Know Your Customer (KYC) Due Diligence
Excellent written and verbal communication; ability to influence and engage across seniority levels; strong escalation and reporting skills
Ability to manage multiple priorities in a fast-paced, deadline driven environment; strategic thinker with strong organisational skills
Extensive and proven relevant work experience, preferably in AML programs or risk management, including leadership experience. Proficiency in Microsoft Office suite
Self-starter, problem solver, intellectually curious, proactive in self-development
Preferred
Working knowledge of Private Banking, Wealth Management, Consumer Banking, Global Banking or Global Markets businesses
Experience in process improvement and data analysis
Bachelor's degree in related field or equivalent experience
ACAMS accreditation
Benefits
Private healthcare for you and your family
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
Use of a flex fund to use towards benefits
Access to an emotional wellbeing helpline, and virtual GP services
Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
Founded in 1998
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
Recent News
2025-12-30
bloomberglaw.com
2025-12-30
2025-12-29
Company data provided by crunchbase