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OpenSesame · 2 hours ago

Deal Desk Analyst

United States

Full-time

Remote

Entry, Mid Level

$80K/yr - $90K/yr

OpenSesame is transforming workforce development with an AI-powered marketplace of over 50,000 skill-building courses. The Deal Desk Analyst is responsible for accelerating deal velocity, ensuring policy compliance, and improving forecast accuracy while supporting the sales process across the quote-to-cash lifecycle.

EdTechEducationVirtual Workforce

Responsibilities

Become fully operational and independently support standard new business, expansion, and renewal deals

Validate pricing, discounts, approvals, and required documentation within defined SLAs

Route and track approvals accurately, maintaining complete and audit-ready CRM and CPQ records

Build strong working relationships with Sales, Partners, Finance, and Customer Success

Handle increased deal volume independently without becoming a bottleneck

Enforce pricing and approval guardrails consistently across deal types

Identify deal risks earlier to reduce last-minute escalations

Track deal cycle times, exceptions, and execution bottlenecks

Partner cross-functionally to structure deals that protect margin and accelerate close

Proactively identify top issues causing friction in the sales process and present proposed solutions that will drive efficiency and speed to close

Maintain consistent deal turnaround times with minimal oversight

Reduce manual effort through standardization, automation, and AI-assisted validation

Provide clean exception and bottleneck data to inform process and system improvements

Support adoption of new workflows, tools, and AI automation enhancements

Maintain high data accuracy to support billing, forecasting, and audits

Build process documentation to outline existing process and train Sellers on best practices; includes continued enablement regarding policy changes and new tools or automation enhancements