Crouse Health · 2 hours ago
Patient Service Representative
Syracuse, NY
Full-time
Onsite
Entry Level
$15.50/hr - $20/hr
2+ years expCrouse Health is dedicated to improving the lives of patients and fostering an inclusive work environment. The Patient Service Representative provides secretarial and phone support, manages patient information and scheduling, and ensures effective communication within the practice.
EducationHigher EducationTraining
Responsibilities
Provides secretarial and phone support for the organization utilizing strong verbal and written communication skills
Responsible for correctly obtaining and entering patient information
Patient scheduling
Filing
Managing electronic and phone messages
Managing and tracking outgoing referrals
Addressing patient balances and charge entry all within the electronic medical record (EMR)
Responsible for managing incoming and outgoing mail
Clerical inventory
Copying
Answering a high volume of incoming calls from patients
Works with the providers, managers and staff to promote quality and cost effective daily operations
Maintain good interpersonal relationships with patients, their families, the public and co-workers
Works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team
Reflects and carries forward the mission and goals of the practice both internally and throughout the community
Qualification
Required
High School Diploma
Demonstrated knowledge of medical terminology
Minimum of 2 years' experience in healthcare
Proven “team player” experience
Demonstrated experience with computer use
Preferred
Certified Medical Assistant or healthcare related Associates Degree
Demonstrated competence interpersonal and intra professional relations
Demonstrated competence in acute care patient management/organization
Demonstrated commitment to collaboration with physician to individualize and enhance patient care
Demonstrated Experience in medical billing
Knowledge of Medent or other EMR systems
Benefits
Generous Health/Dental/Vision & Life insurance
Flexible spending account or Health savings account – available first of the month following your date of hire
Employee assistance program
15 days of paid time-off within first year of employment
7 paid holidays annually
401k with 4% employer match
Tuition reimbursement program
Employee referral program
Company
Crouse Health
Crouse Health, with over 3,100 employees, is one of Central New York's largest employers.
1001-5000 employees
H1B Sponsorship
Crouse Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Seth Kronenberg
President & CEO
Kevin Randall
Chief Financial Officer
Recent News
PR Newswire
2025-10-28
Company data provided by crunchbase