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Duke Energy Corporation · 2 hours ago

IT Network Control Spc. I

Charlotte, NC

Full-time

Hybrid

Entry Level

2+ years exp

Duke Energy Corporation is committed to making a difference for millions of people every day. The IT Network Control Specialist I is responsible for monitoring multiple transport, data, voice, wireless, and environmental systems, reacting to alarms, and coordinating support during major incidents.

Clean EnergyEnergyHardwareHydroelectricOil and GasService Industry

No H1B

Responsibilities

Monitors, reports, and resolves data and transport issues for various services. These services include but are not limited to Synchronous Optical Networking (SONET), Dense Wavelength Division Multiplexing (DWDM), Optical Transport Network (OTN), Local Area Networks (LAN), Wide Area Networks (WAN), MPLS, SDWAN, ACI, Voice Over IP (VOIP), Land Mobile Radio, Microwave Packet Radio, and a variety of other hardware and software solutions

Facilitates major incident resolution and coordinates support staff

Communicates event status to interested parties

Performs equipment testing and vendor support management activities

Monitors, reports, and resolves problems for data and transport networks

Coordinates field service technicians to respond to and restore services

Monitors and responds to all applicable alarms and acts as a central communications center for all telecom issues

Qualification

CISCO Certified - CCNAInformation TechnologyCiena SAOSDDNS/IPAM ManagementCisco IOSTelecommunications technologiesMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Required

Associate's degree in Information Technology

In lieu of Associate's degree(s) listed above, High School/GED AND 2 year(s) related work experience

Must have successfully passed CISCO Certified - CCNA exam

If CISCO Certified - CCNA is currently inactive, must be willing to obtain within 6 months

Preferred

Experience with Ciena SAOS, DDNS/IPAM Management and Cisco IOS

Proficient using Microsoft products such as Excel, Word, and Power Point

Understanding of a broad variety of telecommunications technologies including fiber optic transport, data network, microwave networks, 800 MHz radio systems, paging systems, PBX's and others