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Epiphany Wellness · 10 hours ago

Human Resources Manager

Southborough, MA, US

Full-time

Onsite

Mid, Senior Level

$85K/yr - $100K/yr

2+ years exp

Epiphany Wellness is a state-of-the-art alcohol & drug addiction rehab center. The HR Director is responsible for leading the Human Resources function across all locations, ensuring the development and implementation of HR strategies aligned with the organization's growth objectives. This role includes managing recruitment, employee relations, compliance, training and development, and fostering a culture of employee engagement.

Addiction TreatmentMedicalMental HealthRehabilitation

Responsibilities

Oversee and manage all HR operations across multiple locations, ensuring alignment with the organization’s goals and compliance with federal, state, and local employment regulations

Develop and implement HR strategies to support the organization’s scaling from a start-up to a fully established multi-entity behavioral healthcare organization

Lead recruitment efforts to attract, hire, and retain skilled professionals in behavioral health, administrative, and operational roles

Drive initiatives that promote a positive, inclusive workplace culture, enhancing employee engagement and satisfaction

Implement systems and processes for performance management, employee development, and succession planning

Ensure compliance with all relevant labor laws, and oversee employee relations, conflict resolution, and workplace investigations

Manage benefits administration, compensation strategies, and payroll processes in alignment with organizational needs and financial objectives

Develop and lead comprehensive recruitment strategies to fill positions at all levels of the organization, ensuring staffing needs are met for current and upcoming locations

Serve as the primary point of contact for employee concerns, grievances, and conflict resolution. Foster a culture of open communication and trust between employees and management

Ensure that all HR policies are in line with federal, state, and local laws, especially concerning behavioral healthcare and workplace safety

Design and implement employee training programs, ensuring staff have the necessary skills to provide exceptional care and grow in their roles

Oversee the employee evaluation process, ensuring clear performance metrics are established, feedback is given, and professional growth is encouraged

Develop competitive compensation structures, manage benefits programs, and oversee payroll to ensure financial sustainability while attracting and retaining talent

Champion employee engagement initiatives, creating a supportive work environment where employees feel valued and recognized. Support leadership in developing a company culture aligned with organizational values

Monitor and analyze HR metrics (turnover rates, retention, etc.) to provide insights that drive business decisions. Report regularly to the Administrative Director on HR performance and key initiatives

Collaborate with leadership, to align HR strategies with business goals, especially as the company expands its services and footprint

Demonstrates adherence to JCAHO standards, federal, state, and local regulations, licensing, and accrediting agencies

Leads in the execution of the organization's mission and vision

Maintains compliance with Ongoing Training, HIPAA regulations, Joint Commission policies, as well as state-specific requirements

Other duties as assigned

Qualification

HR managementLabor laws knowledgeRecruitment strategiesEmployee relationsHRIS proficiencyBehavioral health experienceTraining developmentMulti-site managementCompliance knowledgePerformance managementCompensation strategiesLeadership skillsOrganizational skillsCommunication skillsConflict resolution

Required

Bachelor's degree in Human Resources, Business Administration, or a related field required

Master's degree preferred

SHRM-SCP or PHR/SPHR certification is highly desirable

Minimum of 2 years of experience in HR management, preferably within healthcare or behavioral health settings

Strong understanding of labor laws, HR best practices, and employment regulations (FMLA, ADA, etc.)

Demonstrated experience in multi-site HR management, with the ability to support geographically dispersed teams

Proven ability to manage complex employee relations issues and provide resolution strategies

Excellent communication, leadership, and organizational skills, with the ability to influence senior management and handle confidential matters with discretion

Proficiency in HRIS systems and Google Suite