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Oliver Wyman · 1 hour ago

Oliver Wyman - Talent Management Lead - New York

NYC Metro Area

Full-time

Hybrid

Senior Level

$121K/yr - $168K/yr

5+ years exp

Oliver Wyman is a global leader in management consulting, seeking a Talent Management Lead to oversee talent management within a designated practice. The TM Lead will serve as a trusted advisor to leadership, monitor consultant performance, manage staffing, and drive innovative solutions aligned with organizational goals.

ConsultingFinanceFinancial ServicesRisk Management

Growth Opportunities

Responsibilities

Serve as the primary point of contact for leadership on all aspects of Talent Management. Foster strong partnerships with Learning & Development, Recruiting, and Human Capital Operations to ensure aligned execution of talent processes

Take a holistic view of talent management needs within the unit, moving beyond traditional staffing and pastoral care for consultants, and proactively identify systemic talent issues and trends, including broader implications for the group and anticipate mid- to long-term challenges

Collaborate with practice leadership to identify and articulate the talent agenda for the unit. Initiate strategic conversations on observed challenges, utilize data and insights to inform discussions and propose innovative solutions

Participate in practice, leadership, and partner meetings, regularly leading content

Build relationships with consultants and develop a rounded view of their capabilities, professional goals, personal interest, and situations

Work with Practice leadership and relevant Partners on managing individuals’ careers and development; be keenly aware of consultant’s development path, their strengths and areas for development

Provide career guidance to consultants and support them in building mentorship/career advisory relationships

Monitor work-life quality and well-being and escalate issues when needed

Partner with key stakeholders in the business to discuss a wide variety of strategic priorities: pyramid and capacity planning, performance management, overall staffing process, engagement etc

Analyze trends and metrics and provide insights on these trends to the business; work with business on appropriate solutions

Identify training needs of employees; discuss this needs with the business, regional head of TM and L&D

Responsible for the staffing of projects aligned to the designated unit

Understand the pipeline of potential projects and be pro-active in raising issues and concerns

Liaise with project team leaders to understand staffing needs and understand at a high-level the nuances of the type of work / roles being filled

Be a trusted advisor on staffing matters, creating buy-in for staffing options and decisions

Understand consultant skills, development goals and preferences to drive their development through strategic staffing

Anticipate capacity issues and manage consultants' and Partner expectations accordingly

Leverage a collaborative approach to problem-solving, ensuring that solutions consider regional capacity and the broader organizational context

Team and collaborate with other TMs to find solutions

Prepare and run regular meetings with practice leadership

Track mobility issues, holidays, trainings, background checks and other ad-hoc staffing enabling tasks

Understand the competency model of consultants and have discussions on ways in which they can improve their toolkit

Proactively manage each consultant’s performance; e.g. read all project reviews as completed, challenge when necessary and follow-up any issues / performance flags

Proactively seek informal feedback from Partners and project managers

Coordinate, attend and contribute to Career Review meetings

Employee relations – help consultants through difficult situations such as work life balance or with an uncomfortable team environment

Review relevant reports (utilization, staffing, OW Balance, etc.) and discuss any trends with the business

Assemble project pipeline and consultant availability reports

Ensure accuracy and management of data in resource planning database (Certinia)

Run the weekly project extension and roll off updates

Help to prepare documents and exhibits for various senior leadership meetings (using Excel and PowerPoint)

Qualification

Talent ManagementPerformance ManagementData AnalysisConsulting ExperienceRelationship BuildingCommunication SkillsOrganizational SkillsProblem SolvingTeam CollaborationAttention to Detail

Required

Bachelor's degree and 5-8 years of relevant professional experience in a fast-paced and dynamic client services business environment

Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy

Proven ability to foster relationships at all levels of the organization

Comfortable working with data (excel, powerpoint and enterprise resource management software)

Excellent communication, teaming and organizational skills

Self-motivated and proactive; someone who takes full ownership of her/his work and is flexible to prioritize or reprioritize as needed

Problem resolution mind-set; creative, strategic thinker who continually seeks ways to improve processes

Credible, highly professional, able to negotiate effectively with partners and consultants with diverse personalities, cultures and backgrounds

Genuinely interested in the development and career success of the consultants with whom they work

A strong attention to detail and high level of accuracy is required to juggle multiple projects and tasks simultaneously; as well as the ability to organize, prioritize and manage one's day and schedule to effectively to meet deadlines

Comfortable working independently, but can thrive in a team setting; all while working in a fast-paced environment

An individual known for his/her enthusiasm, integrity and willingness to “roll up his/her sleeves” to get the job done, even the more mundane aspects of the job

Preferred

Management consulting and/or talent management experience preferred

Benefits

Health and welfare benefits

Tuition assistance

401K savings

Other retirement programs

Employee assistance programs

Company

Oliver Wyman

Glassdoor4.2

Oliver Wyman is a management consulting firm that specializes in strategies, operations, risk management, and organizational transformation. It is a sub-organization of Marsh & McLennan.

Founded in 1984

New York, New York, USA

5001-10000 employees