Paychex · 2 hours ago
Client Service Representative
Allentown, PA
Full-time
Onsite
New Grad, Entry LevelPaychex is a leading company simplifying HR, payroll, and benefits for American businesses since 1971. They are seeking a Client Service Representative to provide customer service for various Paychex products while ensuring good customer relations and resolving claims and complaints effectively.
AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSoftware
Responsibilities
Delivers quality service to Paychex clients via phone, email, chat, and other avenues
Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
Develops and maintains a basic working knowledge of one or more Paychex products
Performs data input, maintaining strong prioritization and organization
Documents all client interactions
Qualification
Required
Provides customer service for one or more Paychex products
Delivers quality service to Paychex clients via phone, email, chat, and other avenues
Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
Develops and maintains a basic working knowledge of one or more Paychex products
Performs data input, maintaining strong prioritization and organization
Documents all client interactions
Preferred
Bachelor's Degree
Benefits
Medical coverage
Virtual wellness classes
Tuition reimbursement
401(k) + employer match
Adoption assistance
Financial assistance
Paid time off
Company holidays
Culture days
Comprehensive work-life balance programs
Paid time off for volunteerism
Company
Paychex
Paychex is a human capital management company that delivers advisory solutions in human resources, employee benefit solutions, and payroll.
Founded in 1971
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.2B2025-04-08Post Ipo Debt· $4.2B
1983-08-29IPO
Leadership Team
John Gibson
President and Chief Executive Officer
Robert L. Schrader
Senior Vice President and Chief Financial Officer
Recent News
bloomberglaw.com
2025-12-29
Rochester Business Journal
2025-12-27
2025-12-19
Company data provided by crunchbase