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Evergreen Healthcare Partners · 23 hours ago

Director of HR Operations

Middleton, WI

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Evergreen Healthcare Partners is seeking a Director of Human Resources Operations to provide strategic and operational leadership for their HR Operations team. This role focuses on optimizing HR processes, enhancing employee experience, and ensuring compliance across the HR function.

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Responsibilities

Conduct regular team meetings and one-on-ones to unify communication, expectations, goals, and project updates

Oversee onboarding, performance management, and career development, providing mentorship and coaching

Ensure adherence to policies, procedures, deadlines, and compliance requirements

Foster a positive and inclusive work environment, promoting employee engagement, well-being, collaboration, innovation, and accountability

Contribute to a culture of feedback, transparency, and continuous improvement

Oversee consultant and employee HR activities, including onboarding, offboarding, and employment transitions, ensuring accurate, timely, and compliant execution

Partner cross-functionally to manage consultant readiness, bench visibility, extensions, and redeployment

Oversee HR Operations Specialists responsible for consultant onboarding and off-boarding activities, data administration, and customer service with consistency and accountability

Lead compliance training and awareness programs; oversee required training to ensure completion and comprehension across the organization

Serve as an escalation point for consultant HR issues, ensuring responsive, solutions-focused outcomes and a strong consultant and employee experience

Oversee the administration of Evergreen’s Learning Management System (LMS) to ensure compliance training and required learning activities are accurately tracked and completed

Develop and maintain operational dashboards and metrics to measure HR efficiency, accuracy, and service quality

Collaborate with HR systems administrators to enhance process visibility and automation, improving scalability and user experience

Lead initiatives to streamline workflows, reduce manual processes, and ensure continuous improvement across HR operations

Regularly assess data integrity within HR systems and ensure accuracy in employee records and reporting

Qualification

HR operations leadershipProcess improvementCompliance trainingMicrosoft 365HRIS systemsEmployee onboardingAnalytical skillsOrganizational capabilitiesCustomer serviceFeedback cultureContinuous improvementEmployee engagementConsultant managementData integrityOperational metricsWorkday familiarityLMS platformsHR compliance managementSHRM certificationPHR certificationCommunication skillsInterpersonal skillsProblem-solving skillsAttention to detailMentorshipCollaboration