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California State University, Long Beach · 6 hours ago

Community Engagement & Learning Coordinator (Administrative Analyst/Specialist - Exempt I) - Institu

San Francisco, CA

Full-time

Onsite

Entry, Mid Level

$5,274/mo - $5,380/mo

California State University, Long Beach is committed to fostering civic engagement and community partnerships. The Community Engagement & Learning Coordinator will support community-based learning initiatives by managing student placements, overseeing compliance processes, and developing community partnerships while facilitating training and outreach to various stakeholders.

EducationHigher EducationUniversities

No H1B

U.S. Citizen Only

Responsibilities

Manage student placement processes for service learning, academic internships, and early fieldwork across SF State departments

Oversee and maintain ULink, the university's community engagement platform, ensuring accurate information on student placements, faculty assignments, and community partner opportunities

Coordinate CSU-required compliance processes, including student consent forms, assessment of community organizations, and Learning Placement Site Agreements (LPSAs)

Serve as the primary liaison to Risk Management, Procurement, and Information Technology Services for matters related to placement logistics and system functionality

Maintain the working relationship with ULink's external vendor (Fundly), including coordination of annual service agreement renewals, payment processing, and communication for administrative oversight

Provide training and support to faculty, students, and community partners navigating placement procedures and the ULink platform

Routinely update and maintain outreach materials, user guides, and training resources to reflect current procedures and system enhancements

Develop, review, and onboard partnerships with community organizations aligned with curricular and co-curricular learning

Assess community organizations for alignment with course learning outcomes and CSU-mandated risk compliance requirements

Match partners with academic courses to support mutually beneficial and mission-aligned placements

Lead orientations, workshops, and resource development for partners

Respond to inquiries and ensure alignment with university policies and engagement priorities

Maintain accurate partner records, sector categorizations, and impact tracking

Routinely update and maintain outreach materials, user guides, and training resources to reflect current procedures and system enhancements

Serve as a liaison to long-standing and anchor partnerships, including the OMI Community Collaborative, and support the development of place-based, equity-focused engagement initiatives

Coordinate Community Service Learning (CSLI) and Curricular-Engaged Learning (CCEL) course attribution in collaboration with academic departments, Academic Resources, and the Registrar's Office

Support faculty-including ICCE's Community Engaged Faculty Ambassadors-in course planning, service integration, site placement support, and aligning activities with student learning outcomes; facilitate connections between faculty and community partners to support engaged course development. This role provides logistical and programmatic support, not curriculum development

Manage community-engaged learning mini-grant cycles, including outreach, application review, fund disbursement coordination, and grant reporting

Collaborate with faculty and campus partners to promote high-impact practices and civic learning opportunities that advance equity focused community engagement

Collect, maintain, and analyze data on placements, faculty engagement, student hours, and partner participation

Run reports and data queries to inform ICCE strategy, grants, and university reporting requirements

Track CSL and CCEL metrics, plus engagement in co-curricular and non-course-based community engagement initiatives

Prepare infographics, charts, and summaries for reports, outreach materials, website, etc

Lead the drafting and production of ICCE's annual impact report and other external submissions (e.g., CSU Chancellor's Office, WASC)

Plan and implement key ICCE events including the Service & Internship Fair, community partner orientation sessions, and student engagement workshops

Coordinate event logistics, promotion, registration, and follow-up communication

Represent ICCE at campus-wide events, classroom presentations, faculty workshops, orientation programs, and external tabling opportunities

Other Duties as Assigned

Qualification

Community engagementData analysisProgram coordinationRisk complianceEvent planningTraining othersTechnical proficiencyCommunication skillsAttention to detailTeam collaboration

Required

General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods

A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations

Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty

Working knowledge of operational and fiscal analysis and techniques

Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved

Skill in the research, development, and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations

Expertise in investigating and analyzing problems with a broad administrative impact and implications

Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form

Ability to train others on new skills and procedures and provide lead work direction

Preferred

Demonstrated experience working in community engagement, community service programs, or experiential education, preferably within a higher education context

Experience coordinating student placements, program logistics, or faculty/community partnerships

Strong attention to detail and ability to manage multiple projects in a fast-paced, collaborative team environment

Experience collecting, tracking, and reporting quantitative and qualitative data using tools such as Excel, Google forms, or campus platforms (e.g., ULink, Qualtrics)

Strong written and verbal communication skills, including experience with outreach and engagement (e.g., emails, flyers, digital materials, or training content)

Basic design or tech fluency (e.g., Canva, PowerPoint, Google Workspace) for public-facing outreach and event support

Prior work experience supporting diversity, equity, and inclusion efforts in an educational or nonprofit setting