Apply on Employer Site

Moen · 33 minutes ago

Senior Manager, Installation Operations

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$105K/yr - $165K/yr

5+ years exp

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. The Senior Manager, Installation Operations oversees the residential installation business, managing third-party installation networks and ensuring operational excellence to deliver best-in-class service.

Manufacturing

H1B Sponsor Likely

Responsibilities

Manage multiple external partners who install Moen smart water devices in residential homes, including oversight of rates, quality, and customer satisfaction

Ensure installation operations run smoothly, maintaining high standards for speed and quality

Develop and onboard new installation partners to increase coverage, reduce costs, and improve quality

Create and update installation procedures and communications for plumbers and contractors to ensure efficient order processing

Lead continuous improvement initiatives focused on installation success and reducing time-to-install

Engage cross-functional stakeholders to resolve installer and customer issues promptly

Communicate with internal teams to support new and existing business, positioning installation services as a competitive differentiator

Manage a team of two associates supporting these objectives

Qualification

Plumbing licenseOperations managementConstruction project managementLogistics experienceManaging tradespeopleContinuous improvementEffective communication

Required

Bachelor's degree in related field, or equivalent construction or plumbing experience

Plumbing license required and Master Plumbing license preferred

5+ years experience in Operations, Logistics, &/or Construction – performing hands on plumbing work a plus

2 – 5 years managing networks of independent tradespeople, or partnering with third parties who provide access to those trades

Ability to effectively communicate across multiple disciplines and levels, ranging from senior management to peers

Thorough understanding of construction &/or plumbing installation project management

Preferred

Prior experience in construction project management &/or plumbing preferred

Benefits

Robust health plans

Market-leading 401(k) program with a company contribution

Product discounts

Flexible time off benefits

Adoption benefits

Company

Moen

Glassdoor3.9

Creating a brighter future for water by innovating, designing, and engineering products that enhance your experience with water while using less.

Founded in 1937

North Olmsted, Ohio, USA

1001-5000 employees

https://www.moen.com

H1B Sponsorship

Moen has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (2)

2022 (6)

2021 (4)

2020 (4)