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Camco Technologies · 2 hours ago

Support Engineer (late shift)

Long Beach, CA

Full-time

Onsite

New Grad, Entry Level

Camco Technologies is an innovative, international company seeking a motivated Support Specialist to join their growing team. In this role, you will provide high-quality technical support to an international client base, handling inquiries and ensuring customer satisfaction.

Industrial AutomationProject ManagementTraining

Responsibilities

You will be the first point of contact for terminal operators, technicians and maintenance staff around the world — via phone and email

You will handle technical inquiries, provide accurate solutions, and escalate internally when needed

You follow up on customer questions in a structured, timely and professional way

You’re not afraid to ask questions — you know how to dig deeper to really understand the issue

When you can’t solve a problem right away, you coordinate internally and make sure the customer stays informed. You take ownership of each case until it's resolved

You work closely with our service technicians and collaborate to find the best solutions

You will work late shift

You alternate between two work weeks: + Week 1: Monday to Friday + Week 2: Sunday to Thursday