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The TJX Companies, Inc. · 2 hours ago

Consumer Insights Manager

Framingham, MA

Full-time

Onsite

Mid, Senior Level

$93K/yr - $118K/yr

5+ years exp

TJX Companies is a Fortune 100 company and the world’s leading off-price retailer, offering abundant opportunities for growth and development. The Consumer Insights Manager will lead and influence custom consumer research to drive growth across the TJX portfolio of brands, working cross-functionally with various stakeholders to generate insights and inform marketing and merchandising strategies.

ApparelBeautyE-CommerceFashionFurnitureJewelryLocal BusinessRetail

Responsibilities

Lead consumer insights work to help drive marketing strategy, such as creative testing, consumer deep dives, ad hoc research, etc

Lead consumer insights work to help drive merchandising strategy, including department research, leveraging secondary market data, leading and envisioning the strategy for tracking merchandise trends

Lead insights from key longitudinal and custom panel research and own and optimize the panel capability to drive greater impact and efficiency

Analyze quantitative data and understand the why behind the data through qualitative learnings

Connect the dots across various data sources to determine overall implications and create and deliver compelling presentations to influence multiple stakeholders with insights generated

Manage one direct report and cultivate relationships across TJX and with agencies and vendors

Qualification

Consumer insightsMarket researchQuantitative analysisMicrosoft OfficeCollaborationPresentation skillsAttention to detailLeadership experience

Required

Bachelor's degree; Minimum 5+ years' experience in consumer insights/market research

Background in leading end to end insight generation- envisioning the right approach, leading analysis, and generating insight and action- from primary research, ideally including significant quantitative experience

Naturally curious with passion for understanding customer behavior and trends, advocating for the customer, and growing in the Insights & Analytics function

Adept at presenting complex concepts in an easy to understand and actionable way

Attention to details and able to grasp the big picture

Strong collaboration and ability to keep projects on track

High degree of proficiency with Microsoft Office products