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Quinn Company · 2 hours ago

Rental Coordinator

Los Angeles, CA

Full-time

Onsite

Entry Level

$20.09/hr - $23/hr

1+ years exp

Quinn Company is seeking a Rental Coordinator who will be responsible for renting and selling Caterpillar and Allied equipment to maximize revenue. The role involves servicing customer needs, managing rental transactions, and promoting equipment usage, while ensuring customer satisfaction and operational efficiency.

ManufacturingRentalRetailService Industry

Comp. & Benefits

Responsibilities

Rental customer service activities: take calls, answers questions, quotes rates

Assists customers choose correct equipment size, mix, and model for application and jobsite requirements

Promotes the use of Caterpillar products for all rental needs

Maintains proactive / creative posture to increase rental sales activity and profitability

Ensures accurate and timely rental transactions: invoicing, insurance verification, credit checks, payment terms, etc

Schedules / coordinates equipment hauling in support customers’ needs through appropriate channels; processes billing

Updates rental transactions and related information into Rentalman database

Performs rental equipment check-in / check-out

Coordinates / schedules maintenance and repairs with Service Department; monitors repair status and costs

Works with Service Department to ensure equipment abuse by customers are identified and billed accordingly

Investigates and resolves customer problems with equipment deliveries, repairs, billing, and related logistics

Makes recommendations to management regarding changes in the rental fleet mix and equipment needs to maximize revenue

Assists outside Sales Representatives as necessary

Assists with other counter operations and rental store functions as needed and requested by store manager

Advises management of significant competitive sales and rental activities

Represents Quinn Rental Services in a professional manner that promotes the goals and values set forth by Quinn Company and the Caterpillar organization