Westgate Resorts · 3 hours ago
Engineering Tech I
Gatlinburg, TN
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hr
0+ years expWestgate Resorts is a company located adjacent to the Great Smoky Mountains National Park, providing a work environment focused on excellence and guest experience. The Engineering Tech I role involves performing maintenance tasks to support resort operations, including general maintenance, plumbing diagnostics, and communication with guests and team members.
CasinoHospitalityResorts
Responsibilities
Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
Provide general support by performing basic tasks such as painting, caulking, and wall repairs
Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging
Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools
Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices
Diagnose appliances, replace minor components, and assist with complete replacements as needed
Actively participate in procurement and inventory processes to ensure materials and tools are available on-site
Operate resort operations devices and software effectively (HotSOS and other applicable systems)
Communicate professionally through radios, phones, emails, and verbal interactions
Perform maintenance and cleaning tasks as required by resort management
Safely use hand tools, power tools, and battery-powered tools needed for the job
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
Follow safety guidelines and practices
Recognize and identify potential safety hazards on the property
Communicate and interpret guest needs through positive interactions toward resolution
Adhere to all CFI/Westgate Resorts policies and procedures
Always represent Westgate Resorts professionally through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership
Qualification
Required
0 to 1 year of hands-on experience in trades and maintenance within a resort or commercial environment
Must be at least 18 years old and have a valid driver's license to drive company golf carts
Must be able to lift 50lbs and work in outdoor weather conditions
Written and verbal communication in English is expected
Ability to be versatile, work well under pressure, and meet deadlines
Must communicate effectively with immediate supervisors and resort leadership
Required to pass a background check, drug test, and prove eligibility to work in the United States
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
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