Business & Pleasure Co. · 1 week ago
Director of Warehouse Operations
Business & Pleasure Co. is seeking a Director of Warehouse Operations to oversee and drive all aspects of warehouse management and logistics. This role requires strategic leadership and hands-on operational expertise to ensure efficiency and scalability across a global supply chain, focusing on USA operations.
Consumer GoodsIndustrial ManufacturingManufacturing
Responsibilities
Oversee all warehouse functions including receiving, storage, inventory management, and fulfillment
Develop and implement best practices to optimize space utilization, labor productivity, and accuracy
Ensure facilities and equipment meet safety and compliance standards
Lead planning and execution of physical inventory and cycle counts across multiple locations
Work closely with Supply Chain Team to manage all inbound logistics from suppliers, ensuring efficient scheduling, customs compliance, and vendor accountability
Oversee outbound logistics for both B2B and DTC, ensuring cost-effective routing and on-time delivery
Build and maintain relationships with logistics partners (LTL, FTL, Flexport, parcel carriers, global freight forwarders)
Develop KPIs and reporting structures for transit times, freight costs, and carrier performance
Lead strategy and administration of Warehouse Management Systems (WMS) and related technology
Partner with Finance and IT to ensure system accuracy, supporting 3-way match processes, inventory reconciliation, and order-to-cash workflows
Implement automation and system integrations to drive efficiency and scalability
Establish data-driven decision-making practices and operational reporting dashboards
Develop robust policies and procedures to maintain high levels of inventory accuracy across multiple channels
Oversee planning and execution of inventory transfers across warehouses, retail locations, Amazon, and other sales channels
Partner with merchandising, sales, and marketing to forecast demand and ensure inventory alignment with company objectives
Lead, coach, and mentor warehouse managers, supervisors, and logistics teams
Build a culture of accountability, safety, and continuous improvement
Collaborate with leadership on strategic planning, growth initiatives, and cost optimization
Ensure operational teams are equipped with resources, training, and support to meet evolving business needs
Qualification
Required
10+ years of progressive experience in operations, warehouse, or supply chain management; 5+ years in a senior leadership role
Proven track record managing multi-site warehouse and logistics operations across B2B and DTC
Strong knowledge of WMS systems and inventory management best practices
Experience negotiating contracts and managing relationships with logistics providers (LTL, FTL, ocean/air freight, parcel)
Strong analytical and problem-solving skills with experience implementing KPIs, reporting, and process improvements
Excellent leadership and communication skills with the ability to manage and develop high-performing teams
Ability to thrive in a fast-paced, entrepreneurial environment
Experience with big-box retailer compliance requirements (EDI, routing guides, delivery windows), through SPS ideally
Company
Business & Pleasure Co.
Luxury Beach & Home Goods. Found in only the best Retailers around the world & online. #Withpleasure
Funding
Current Stage
Early StageTotal Funding
$16MKey Investors
Silas Capital
2025-03-05Series Unknown· $16M
Recent News
Crunchbase News
2025-11-25
2025-03-05
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