Compucom Staffing ยท 1 hour ago
Field Service Technician
Harrisonburg, VA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $24/hrCompucom Staffing is a company that provides IT staffing services and solutions. They are currently seeking a qualified Field Service Technician to support their team, requiring strong customer service skills and the ability to manage tasks independently while delivering high-quality technical support.
ConsultingDeliveryInformation TechnologyStaffing Agency
No H1B
Responsibilities
Travel within a 25 to 100+ mile radius daily along a designated route
Support IT and data-related issues, performing triage, troubleshooting, and implementing solutions
Troubleshoot hardware and software across various operating systems (Windows OS, macOS, Linux/Unix)
Install, diagnose, and repair POS systems, PCs, printers, thin clients, servers, and network switches
Understand AC/DC and backup power concepts
Work at heights of 20 to 25 ft when required (lift equipment training provided)
Perform copper and fiber cabling, including terminating connectors
Document all work performed, close tickets daily, and provide detailed notes and updates
Maintain excellent time management and complete tasks ahead of schedule when possible
Lift and move equipment up to 25 lbs. as needed
Qualification
Required
Strong customer service skills
Ability to communicate effectively
Self-starter
Ability to manage tasks independently
Maintain accurate documentation
Deliver timely resolutions
Travel within a 25 to 100+ mile radius daily along a designated route
Support IT and data-related issues, performing triage, troubleshooting, and implementing solutions
Troubleshoot hardware and software across various operating systems (Windows OS, macOS, Linux/Unix)
Install, diagnose, and repair POS systems, PCs, printers, thin clients, servers, and network switches
Understand AC/DC and backup power concepts
Work at heights of 20 to 25 ft when required (lift equipment training provided)
Perform copper and fiber cabling, including terminating connectors
Document all work performed, close tickets daily, and provide detailed notes and updates
Maintain excellent time management and complete tasks ahead of schedule when possible
Lift and move equipment up to 25 lbs. as needed
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
Founded in 1991
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase