Guest Service Representative jobs in United States
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Metropolis Technologies · 7 hours ago

Guest Service Representative

positionTruckee, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20.50/hr - $22.50/hr

Metropolis Technologies is an artificial intelligence company focused on creating checkout-free parking experiences. The Guest Service Representative will play a key role in welcoming guests and managing valet parking services while ensuring a high standard of customer service.

Artificial Intelligence (AI)Computer VisionMachine LearningParkingSoftware
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Growth Opportunities

Responsibilities

Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards
Collecting valet parking fees using latest technology, parking software
Answering phones with a smile

Qualification

Customer serviceEffective communicationProfessional appearanceOrganizationCleanliness

Required

Ability to smile, acknowledges, greet and extend a warm welcome to each customer
Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc
Ability to communicate effectively in English in both written and oral forms
Must be at least 18 years of age
Must have a professional appearance and demeanor
Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break)
Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service
Ability to manually calculate rates offhand, without the help of a calculator or fee computer
Ability to work outside and withstand extreme temperatures
Ability to use hands and arms in repeated motions (making change, punching clock, etc.)

Company

Metropolis Technologies

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Metropolis is building AI for the real world.
dateFounded in 2017
location
New York, New York, USA
people-size10001+ employees
web-link
http://www.metropolis.io

Funding

Current Stage
Late Stage
Total Funding
$3.53B
Key Investors
LionTreeJP Morgan Chase3L Capital
2025-11-06Series D· $500M
2025-11-06Debt Financing· $1.1B
2023-10-05Series C· $1.05B

Leadership Team

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Alexander Israel
Co-Founder & CEO
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Travis Kell
Co-Founder & Chief Strategy Officer
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Company data provided by crunchbase