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Washington State Department of Social and Health Services · 2 hours ago

DSHS HCLA Developmental Disabilities Case/Resource Manager

Sunnyside, WA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

The Washington State Department of Social and Health Services is seeking an experienced Resource Case Manager to support individuals with developmental disabilities. This role involves providing specialized case management and resource assistance to clients and their families, ensuring they receive appropriate services and support.

GovernmentHealth CareSocial Assistance

Responsibilities

Identify support needs of clients and plan for and authorize payment for appropriate services

Schedule and conduct face-to-face home visits and living quarters with clients and families

Facilitate person-centered goal-planning discussions with clients and family

Complete and revise client assessments and person-centered service plans within established timelines as required for caseload

Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources

Determine financial and functional eligibility for any requested and/or enrolled program

Review and monitor client plans, reports, and client progress

Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources

Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers

Professionally represent DDA and participate in community and agency meetings

Qualification

Social services experienceCase managementClient assessmentsDevelopmental disabilities knowledgeBasic computer skillsCultural sensitivityConfidentiality maintenance

Required

A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities

Or six years of experience in providing social services to people with intellectual or developmental disabilities

Or Satisfactory completion of 12 months as a Case Resource Manager Trainee

Or Equivalent experience/education

Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities

Preferred

Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access

Working knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/procedures

Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor

Able to prioritize and organize work in a fast-paced work environment

Demonstrate sensitivity to cultural diversity

A Certified interpreter allows for a 5% pay increase but is not required