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Panera Bread · 18 hours ago

Inside Sales Representative-Catering

United States

Full-time

Remote

Entry Level

$40K/yr - $56K/yr

1+ years exp

Panera Bread is a leading catering service provider, and they are seeking an Inside Sales Representative to support their Catering Sales strategy. The role involves recovering at-risk clients, achieving sales goals, and building relationships to secure future orders.

BakeryCateringFood and BeverageRestaurants

Responsibilities

Achieve required KPIs: Number of dials and conversations per day, percentage of lapsing lists contacted and reactivated, and dollar value of reactivated clients

High volume of outbound calling to at risk, lapsing, and reactivated clients to secure future orders and generate incremental and ongoing revenue

Master the reactivation sales play and achieve a high conversion of lapsing clients

Qualify clients and their respective organizations, gathering and tracking information in our CRM

Understand client buying patterns and future needs, forecasting large transactions in our CRM

Achieve assigned period, quarterly and target revenue goals through selling activities

Prevent future lapsing of clients by building and maintaining relationships through account maintenance calls while ensuring client satisfaction

Build relationships with local catering teams and partner to successfully execute catering orders and delight our customers

Work in a virtual team environment and function as an extension of a regional Area Catering Sales Manager team, with a focus on recovering clients

Team with Catering Sales Managers/Sr. Catering Sales Managers on regional sales efforts, methods to reactivate additional clients, and transitioning active buyers back to account management

Actively drive and encourage online ordering and loyalty program sign-ups with clients

Develop mastery of Panera Catering’s offer and how we operate as a selling organization, ultimately to become a quota-carrying sales representative

Able to effectively manage time within the allotted 40-hour work week

Attend and participate in team meetings

Perform other job functions as directed by Leadership

Available for travel up to 10% of the time