ECPI University · 7 hours ago
Director of Financial Assistance
ECPI University is a dedicated institution that has been helping students achieve their goals through practical training and career-focused education since 1966. The Campus Director of Financial Assistance is responsible for managing the Student Finance Department, overseeing customer service initiatives, and ensuring compliance with federal financial aid programs to meet student needs effectively.
Higher Education
Responsibilities
Responsible for the overall operation of the campus Financial Assistance Department
Supervises the campus Financial Assistance Department staff to include onboarding, training, providing ongoing professional development opportunities, performance management and performance reviews
Responsible for developing, implementing and maintaining comprehensive financial assistance services to meet the needs of students
Promotes financial literacy to students
Works with Student Finance Advisors to ensure accuracy and compliance in processing Title IV programs
Understands and applies federal regulations
Steps in to assist students and Student Finance Advisors, as well as other campus departments when expertise is needed
Responds to University Administration reporting requests or other informational requests
Other duties as assigned
Qualification
Required
Responsible for the overall operation of the campus Financial Assistance Department
Supervises the campus Financial Assistance Department staff to include onboarding, training, providing ongoing professional development opportunities, performance management and performance reviews
Responsible for developing, implementing and maintaining comprehensive financial assistance services to meet the needs of students
Promotes financial literacy to students
Works with Student Finance Advisors to ensure accuracy and compliance in processing Title IV programs
Understands and applies federal regulations
Steps in to assist students and Student Finance Advisors, as well as other campus departments when expertise is needed
Responds to University Administration reporting requests or other informational requests
Any equivalent combination of education, experience, and/or training
Understands and has the ability to apply federal regulations relating to financial Aid
Proficiency in Microsoft Office
Proficiency with CampusVue Student database
Well-developed oral and written communication skills
Excellent organizational and analytical skills
Ability to quickly master new methodologies, technologies and systems
Ability to handle a high pressure environment with significant timeline pressures
Ability to interact with employees, potential students and outside contacts of all levels, providing excellent customer service
Ability to work independently and with a team as well as with various constituents
Preferred
Bachelor's degree preferred
2-3 years of supervisory experience preferred
2-3 years of experience as a Student Finance Advisor preferred
Utilizing AI tools preferred
Benefits
Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.
Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
Company
ECPI University
According to the National Student Clearinghouse Research Center, the average time it takes for a student to earn their bachelor’s degree is 5.8 years.