GoGlobal · 1 month ago
Senior Manager, Account Management - US
United States
Full-time
Remote
Senior LevelGoGlobal is a company focused on driving client success and supporting global business growth. The Senior Manager, Account Management plays a pivotal role in managing, retaining, and expanding strategic accounts while ensuring exceptional client experience and operational excellence.
ComplianceEmploymentHuman ResourcesRecruiting
Responsibilities
Serve as the primary liaison for a portfolio of high-value, multinational clients
Build trusted relationships with senior client stakeholders, delivering consultative guidance on global expansion, entity setup, and compliance
Oversee onboarding and ensure seamless delivery of services across HR, payroll, corporate governance, and finance solutions
Identify and execute opportunities for cross-sell and upsell across Entity Solutions, HR Solutions, and Employer of Record
Advise clients on market-entry strategies, corporate structuring, and multi-country operations
Partner with Sales to develop tailored proposals for global expansion initiatives and renewal strategies
Ensure accurate documentation and compliance with internal systems and regulatory requirements
Collaborate with Implementation, HR, Payroll, Compliance, and Finance teams to deliver integrated solutions
Manage escalations and resolve complex client issues with a focus on risk mitigation and service quality
Mentor Account Managers, fostering expertise in corporate services and international operations
Drive best practices, training programs, and process improvements to enhance client success
Lead strategic internal projects aimed at improving global service delivery and operational efficiency
Work closely with Sales, Legal, and Operation teams on client proposals and solution design
Coordinate with global offices to ensure consistent service delivery across 140+ countries
Contribute to initiatives that strengthen GoGlobal’s position as a trusted partner for international business expansion
Qualification
Required
Deep expertise in Business & Corporate Services
Expertise in international expansion strategies
Knowledge of cross-border compliance
Experience in managing high-value, multinational clients
Ability to build trusted relationships with senior client stakeholders
Experience in delivering consultative guidance on global expansion, entity setup, and compliance
Experience in overseeing onboarding and ensuring seamless delivery of services across HR, payroll, corporate governance, and finance solutions
Ability to identify and execute opportunities for cross-sell and upsell across Entity Solutions, HR Solutions, and Employer of Record
Experience advising clients on market-entry strategies, corporate structuring, and multi-country operations
Ability to partner with Sales to develop tailored proposals for global expansion initiatives and renewal strategies
Experience ensuring accurate documentation and compliance with internal systems and regulatory requirements
Ability to collaborate with Implementation, HR, Payroll, Compliance, and Finance teams to deliver integrated solutions
Experience managing escalations and resolving complex client issues with a focus on risk mitigation and service quality
Experience mentoring Account Managers and fostering expertise in corporate services and international operations
Ability to drive best practices, training programs, and process improvements to enhance client success
Experience leading strategic internal projects aimed at improving global service delivery and operational efficiency
Ability to work closely with Sales, Legal, and Operation teams on client proposals and solution design
Experience coordinating with global offices to ensure consistent service delivery across 140+ countries
Ability to contribute to initiatives that strengthen GoGlobal's position as a trusted partner for international business expansion
Company
GoGlobal
GoGlobal is an employment company that provides recruiting services for organizations.
Founded in 2018
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Lindquist
Partner
Matthew Rowett
Senior Manager, Strategic Partnerships
Recent News
2023-11-01
Company data provided by crunchbase