JFK Johnson Rehabilitation Institute · 2 hours ago
RECEPTIONIST - PART TIME - EVENING
Belle Mead, NJ
Part-time
Onsite
Entry Level
$18.36/hr - $18.36/hr
1+ years expHackensack Meridian Health is dedicated to helping patients live better, healthier lives while fostering a supportive environment for its team members. The Receptionist role involves greeting visitors, assisting with patient discharges, answering overflow calls, and providing support to families and patients during their stay.
Hospital & Health Care
Responsibilities
Greets visitors, registers their arrival and provides visitor credentials
Provides directions to destinations and orientation to overall facility and grounds layout
Notifies units of families or significant others who have arrived to pick up discharging patients
Educates patients, families and significant others about the programming and rules for the units to which they will be admitted
Assists with answering overflow calls from Communications
Provides reassurance and support to the patients, families and friends in order to reduce any concerns associated with the patient's stay at Carrier Clinic. Refers them to appropriate treatment team members or the Nursing Supervisor when appropriate
Provides switchboard coverage during Communications Specialist breaks
Serves as back-up for Timekeeper
Audits all Intakes, Meditech Admissions, Registration forms and clinical documents against department quality standard worksheets within 24 hours (72 hours on weekends). Corrects errors when possible
Provides data from Access Center related quality reports from other sources such as PFS and HIM
Tabulates errors and creates summaries of accuracy rates by employee, job discipline and department
Maintains individual and department scorecards measuring performance against strategy map goals, submitting them by the 5th of each month
Provides trend reports by individual and department
Assists management with root cause analyses and provides recommendations for process changes
Produces training materials for in-house courses
Serves on hospital committees as appointed
Other duties and/or projects as assigned
Adheres to HMH Organizational competencies and standards of behavior
Qualification
Required
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs
Minimum of one year of administrative/clerical experience
Excellent written and verbal communication skills
Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms
Preferred
Minimum one year reception desk experience in a medical/behavioral health facility
Benefits
Health
Dental
Vision
Paid leave
Tuition reimbursement
Retirement benefits
Company
JFK Johnson Rehabilitation Institute
Offering New Jersey’s most comprehensive rehabilitation services, JFK Johnson Rehabilitation Institute is a 94-bed facility located in Edison, NJ, serving residents of the tristate area for more than 40 years.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase