Service Partners · 4 hours ago
Customer Service Representative
Oklahoma City, OK
Full-time
Onsite
Entry Level
$18/hr - $21/hr
1+ years expService Partners is seeking a Customer Service Representative to serve as the key customer contact for their branch. The role involves providing order support and product information, while maintaining a positive rapport with customers and collaborating with various teams to support the order fulfillment process.
Construction
Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers
Ability to maintain a positive rapport with customers, providing world class service
Exemplary customer service skills, analytics and problem- solving skills
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements
Any other duty, task, or responsibilities as assigned
Qualification
Required
Minimum of 18 years of age
If operating a vehicle for company purposes, a valid driver's license is required
1- 2 years of experience in a customer service role
Ability to perform basic math calculations
Ability to operate a computer and learn new software
Personable, enthusiastic and engaging personality
Ability to communicate with customers in person as well as over the phone and via E-Mail
Excellent communication skills, both verbal and written
Ability to maintain a positive rapport with customers, providing world class service
Exemplary customer service skills, analytics and problem-solving skills
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements
This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling
Role also requires good hand-eye coordination, hand dexterity, and physical strength
The position involves lifting up to 50 pounds, depending on the specific job duties
Benefits
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence®: minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Company
Service Partners
Service Partners is a distributor of residential insulation products and related accessories.
501-1000 employees
H1B Sponsorship
Service Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (7)
2022 (19)
2021 (14)
2020 (19)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Monitor Clipper Funds
2002-09-12Acquired
2000-10-20Private Equity
Recent News
Security Sales & Integration
2024-05-19
2024-05-19
Company data provided by crunchbase