Vestwell · 32 minutes ago
Associate, Custody Operations
Vestwell is a financial technology company powering the new savings economy, based in New York City. They are seeking a Custody Ops Associate to handle day-to-day processing and monitoring of plans on Vestwell’s platform, collaborating with internal stakeholders to provide exceptional service to plan sponsors.
Employee BenefitsFinanceFinancial ServicesFinTechRetirement
Responsibilities
Review incoming cash, wires, and checks coming onto our trust accounting system
Processing of corrections on a plan and participant level on a daily basis
Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
Respond to a high volume of complex operational correctional issues for internal teams
Identify and resolve discrepancies in Cash and Share balances
Oversee and help ensure other team member action items are completed
Ensure collaboration with all internal teams to meet expected timelines
Support the creation and maintenance of written operating procedures related to assigned functions
Oversee and audit record-keeping and plan administration components
Monitor deliverables and ensure timely completion of team projects
Investigate and reconcile discrepancies in data and remediate accordingly
Strong written communication, critical thinking and organizational skills
Qualification
Required
Undergraduate or graduate degree in Finance or Accounting with a strong academic performance record
Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations
Demonstrate an affinity for learning, creating, and iterating rapidly
Proactive and analytical, able to problem-solve and propose solutions
Demonstrate a high degree of organization and dependability
Ability to prioritize tasks and manage client expectations
Ability to use excel at a high level
Strong written communication, critical thinking and organizational skills
Preferred
Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira
Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle
Familiarity with custodial platforms, such as Matrix or Schwab
General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS)
Qualified 401(k) Administrator (QKA) or higher ASPPA credentials
Relevant record-keeper experience
Benefits
Competitive health coverage
Generous vacation offering
Great 401(k) plan
Company
Vestwell
Vestwell is the backbone of the modern savings economy; a fintech company powering savings for retirement, education, and healthcare.
H1B Sponsorship
Vestwell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (5)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$238.82MKey Investors
Lightspeed Venture PartnersGoldman Sachs Growth EquityF-Prime
2023-12-21Series D· $125M
2021-07-20Series C· $70M
2019-04-02Series B· $31.27M
Recent News
2025-12-23
Pulse 2.0
2025-12-21
2025-12-09
Company data provided by crunchbase