Java Production Support Engineer jobs in United States
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Cognizant · 4 hours ago

Java Production Support Engineer

positionPlano, TX
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$60K/yr - $90K/yr
date10+ years exp

Cognizant is seeking a skilled Java Production Support Engineer to ensure the stability, reliability, and performance of mission-critical Java-based applications. The role focuses on monitoring, troubleshooting, and resolving production issues while driving automation and continuous improvement.

ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
badNo H1Bnote

Responsibilities

Monitoring & Alerting
Incident Management
Troubleshooting
Root Cause Analysis
Automation
Documentation
System Enhancement
On-call Support
Debugging Application Code and supporting servers
Managing System upgrade and migrations
Ensuring security best practices and compliance
Analyzing logs, metrics and data for insights
Communicating status updates to stakeholders

Qualification

JavaITIL processesSQLScripting PythonScripting PowerShellFrontend technologiesAWSServiceNowJiraCustomer service orientationCommunication skillsProblem-solving skillsTeam managementAdaptability

Required

Bachelor's degree in Computer Science, IT, Engineering
10+ years in IT support, customer service, or technical support
Experience with ITIL processes (Incident, Problem, Change Management)
Proficient in Java and any frontend technologies (ReactJS / Angular JS / Vue), SQL, Scripting (Python, PowerShell), AWS
Software/Applications: Support tools (ServiceNow, Jira)
Strong communication (written & verbal) & interpersonal skills
Problem-solving & analytical skills
Team management, motivation, and mentoring
Customer service orientation & stakeholder management
Ability to work under pressure, prioritize, and adapt
Understanding of project life cycles, continuous improvement, and process management

Benefits

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Company

Cognizant

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Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
dateFounded in 1994
location
Teaneck, New Jersey, USA
people-size10001+ employees
web-link
https://www.cognizant.com

Funding

Current Stage
Public Company
Total Funding
$0.24M
Key Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO

Leadership Team

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Ravi Kumar S
Chief Executive Officer
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Anil Cheriyan
CTO / EVP Strategy & Technology
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Company data provided by crunchbase