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RR Donnelley · 2 hours ago

E-Billing Analyst - Remote (Legal Services)

United States

Full-time

Remote

Entry Level

$26/hr - $28/hr

1+ years exp

RR Donnelley is a global business support services company with over 200 years of experience. The E-Billing Analyst will manage invoice submissions via e-billing platforms and resolve related issues while ensuring high levels of customer service and professionalism.

Marketing & Advertising

Hiring Manager

Linnelle Prudhomme

Responsibilities

Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests

Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in all aspects related to electronic billing

Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process

Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support

Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions

Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system

Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems

Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices

Qualification

E-billing experienceLegal billing knowledgeBillBlast proficiencyLEDES billing formatsMicrosoft ExcelAnalytical skillsProblem-solving skillsInterpersonal skillsTime management

Required

Associate degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history

1+ years of e-billing experience within a corporate law department or law firm

Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, Ty Metrix 360, Legal-X, Serengeti/Legal Tracker)

Proven knowledge and experience with BillBlast

Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats is a plus

Proficiency with Windows-based software and Microsoft Applications such as Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports

Strong reading comprehension, analytical and problem-solving skills

Multi-task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced, ever-changing work environment, and successfully prioritize and adapt to changing demands

Able to influence/steer at a senior and executive level within and outside client groups

Benefits

Medical, dental, and vision coverage

Paid time off

Disability insurance

401(k) with company match

Life insurance and other voluntary supplemental insurance coverages

Parental leave

Adoption assistance

Tuition assistance

Employer/partner discounts

Company

RR Donnelley

Glassdoor3.4

RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 91% of the Fortune 100.

Founded in 1864

Chicago, Illinois, US

10001+ employees