Apply on Employer Site

National General · 12 hours ago

Telephone Claims Adjuster - National General

Scottsdale, AZ

Full-time

Hybrid

Entry, Mid Level

$50K/yr - $104K/yr

2+ years exp

National General is a part of The Allstate Corporation, specializing in various insurance products. They are seeking an experienced Material Damage Telephone Adjuster responsible for investigating automobile accidents, determining coverage and liability, and negotiating claims within their authority.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Determines subrogation or fraud potential and how to handle

Identifies customer needs and works to meet those needs using appropriate customer service skills

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Qualification

Adjuster licenseCustomer service orientationAnalytical skillsVerbal communicationWritten communicationTime managementProficient in WordProficient in OutlookProblem solving