OERTZENGroup · 5 hours ago
Inside Sales Representative
OERTZENGroup is a leading brand producer of conveyor chains and related components, and they are seeking an Inside Sales Professional. This role serves as a critical link between Outside Sales Managers and the Product Management team, providing customer support and managing order processes.
Responsibilities
Provide comprehensive customer support services, such as responding to (technically-related) inquiries and driving a process-oriented quote and order workflow
Responsible for processes surrounding quote creation and order entry, assist with tracking open projects, and assist sales team with researching specific customers or markets when needed
Serve as liaison between the engineering and production departments at factories in Europe and China, North American customers, and the outside sales managers
Maintain up-to-date material and customer data in SAP database
Calculate sales pricing in close cooperation with outside sales Liaison with freight forwarders to quote freight costs by sea and air; track shipments for on-time delivery
Work with logistics and accounting department to coordinate invoicing after successful order delivery
Qualification
Required
Bachelors' Degree with and at least 1-3 years of relevant experience in inside sales or back-office roles
Experience with SAP & Microsoft Office suite; other ERP system experience will be considered
Highly-organized, process-oriented and detail-oriented working style is absolutely essential
Familiarity with international logistics (INCOTERMS)
Willingness to join and contribute to the success of a diverse, international team
Preferred
Foreign Language: German and/or Spanish language skills are a key advantage