Westgate Resorts · 4 hours ago
Engineering Tech III
Gatlinburg, TN
Full-time
Onsite
Mid Level
$24/hr - $26/hr
3+ years expWestgate Resorts is a well-regarded company known for its commitment to excellence in hospitality. The Engineering Technician III role involves supporting resort operations through maintenance tasks, performing engineering projects, and ensuring the safety and proper operation of mechanical, electrical, and plumbing systems.
CasinoHospitalityResorts
No H1B
Responsibilities
Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management
Conduct routine inspections to ensure safe and proper operation of MEP systems following resort guidelines
Perform preventive maintenance, troubleshooting, and replacement of HVAC and mechanical components
Diagnose plumbing fixtures, handle clogs, and conduct repairs and equipment replacements
Expertise in troubleshooting and repairing electrical components, such as breakers and contactors
Repair and troubleshoot appliances and household fixtures
Install, repair, and replace tiles, grout, vinyl, and carpet as needed
Lead small construction projects, including drywall, carpentry, concrete, and flooring
Work with pools, spas, and water features, including chemical balancing and maintenance of all MEP equipment
Participate actively in procurement and inventory processes to ensure materials and tools are available for work
Proficient in operating resort operations software and devices (HotSOS and other applicable systems)
Read and interpret technical data, blueprints, and OEM manuals
Communicate professionally via radios, phones, emails, and verbal interactions
Perform maintenance and cleaning tasks as required by resort management
Safely use hand tools, power tools, and battery-powered tools needed for the job
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
Lead and implement safety practices and guidelines
Recognize and identify potential safety hazards on the property
Communicate and interpret guest needs with positive interactions to reach resolutions
Adhere to all CFI/Westgate Resorts policies and procedures
Always represent Westgate Resorts professionally through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership
Qualification
Required
High school diploma required
Minimum of 3 years of hands-on experience in trades and maintenance within a resort or commercial environment
Written and verbal communication in English is expected
Must be at least 18 years old and have a valid driver's license to drive company golf carts
Strong communication skills required to excel in interactions with guests and colleagues
Ability to be versatile, work well under pressure, and meet deadlines
Must be able to lift 50lbs and work in outdoor weather conditions
Required to pass a background check, drug test, and prove eligibility to work in the United States
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
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