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Woodmont Real Estate Services · 4 hours ago

LEAD SERVICE TECH

San Jose, CA, US

Full-time

Onsite

Mid, Senior Level

$35/hr - $40/hr

3+ years exp

Woodmont Real Estate Services is a premier asset and property management company seeking a Lead Service Technician for the Sparq Apartments in San Jose, CA. This role involves overseeing maintenance operations, ensuring service standards, and mentoring maintenance staff to maintain a clean and safe community environment.

Commercial Real EstateProperty ManagementReal Estate

Responsibilities

Set the daily plan: assign work orders, turns, and projects; balance workloads and adjust priorities in real time

Establish clear service standards (response/turn times, quality checks) and track team performance

Coach, mentor, and upskill maintenance staff; model best practices and run quick huddles/toolbox talks

Respond to resident service requests and perform repairs and preventative maintenance in accordance with company policies, safety standards, and code requirements

Complete the make-ready process for vacant apartments, including inspections, maintenance punch lists, scheduling vendors, and final walkthroughs

Maintain proper inventory and supplies by following established procedures for equipment, materials, and tool usage; notify supervisor of reorder needs

Assist with maintaining cleanliness and appeal of the community by cleaning common areas, pressure-washing, and general upkeep

Support cost-control initiatives by repairing them rather than replacing them when possible and using supplies efficiently

Participate in property safety meetings and comply with all OSHA and safety-related regulations

Inspecting the vendor and contractor work for quality assurance as needed

Assist with periodic property inspections to identify apartment maintenance issues and report physical needs to management

Respond to after-hours and weekend emergencies on an on-call rotating basis

Qualification

Apartment maintenancePlumbingHVACProperty management systemsDiagnostic repairsCustomer serviceTeam leadershipCommunication skillsTime management

Required

3+ years of apartment maintenance experience in multifamily property management

Familiarity with common diagnostic and repairs for standard apartment appliances, such as GE, Whirlpool washers and dryers, refrigerators, microwaves, HVAC, painting, drywall

Have own set of hand tools, power tools, and other basic tools required for maintaining the property

Open to a schedule that is Monday – Friday, with the ability to be 'On Call' as needed

Ability to stand, walk, bend, stoop, climb ladders, reach, and crawl in confined spaces

Must be able to lift or maneuver up to 25 lbs. independently and 50 lbs. with assistance

Comfortable working indoors and outdoors in varying weather conditions

Flexibility to work on-call shifts, including evenings, weekends, and holidays

Occasional travel to nearby properties or training sessions may be required. Valid driver's license and reliable transportation needed