VIVA USA Inc. ยท 2 hours ago
Training Coordinator
Wichita, KS
Contract
Onsite
New Grad, Entry LevelVIVA USA Inc. is seeking a Training Coordinator to perform a variety of tactical tasks to support training activities, including web-based learning systems and coordinating training programs. The role involves providing support to training staff, assisting in the development and delivery of training, and managing administrative functions related to training logistics.
ConsultingInformation TechnologyIT InfrastructureSoftware
Responsibilities
Perform a variety of tactical tasks to support training activities like web-based learning systems, information technology, computer software or hardware and coordinating training programs
Support training staff in a variety of ways such as providing support materials, documenting, administering processes, purchasing, or being a resource on specialized training issues
May assist in development and delivery of training to channel partners, company personnel and customers
Works collaboratively with training staff and channel partners, company personnel and customers on issues relating to their support and coordination role within training
Handles telephone support, customer and channel partner phone calls and provides Tier 2 support to resolve issues with channel partners, customers and field personnel. Makes decisions and provides recommendations to Learning Service Provider(s)
Utilizes selected processes and tools to assist instructors and managers in the processing of relevant communications, training materials, and/or reports
Monitors transaction activity on Learning Management System and reconciles revenues and expenses to appropriate course and account and execute the appropriate charge-back method for the user
Assist in marketing or filling classes by analyzing upcoming rosters and provide telemarketing support. Generate reports for supervisors and managers to take appropriate actions
Assist with shipping, deliveries, catering, and service/supplier management for facility operations
Serve as a link between customers, suppliers, and other departments to assure responsiveness to customer and business needs
Manage administrative functions related to invoicing, outside suppliers, procurements/expenditures as it relates to Purchase Orders and budget
Interface with other Company units and departments on issues related to area of responsibility
Manage Training Center assets including Company vehicles
Schedule all R4 US and Canada and CDIP classes
Manage ATR4Training client shared mailbox with other R4 Training Coordinators
Manage R4 Scheduling Form on SharePoint
Qualification
Required
Performs a variety of tactical tasks to support training activities such as support web-based learning systems, Information Technology (IT), computer software or hardware, and coordinating training programs
Duties can be complex and deal with technical support, critical administrative tasks, coordinating facility logistics/equipment/training aids and maintaining information in various systems and interaction with external business partners
Deal with proprietary or confidential information regarding company and channel partner activities and provide fundamental training relevant to Learning Management System Administration at the channel partner level
Provide a variety of tactical tasks to support training activities like web-based learning systems, information technology, computer software or hardware and coordinating training programs
Support training staff in a variety of ways such as providing support materials, documenting, administering processes, purchasing, or being a resource on specialized training issues
May assist in development and delivery of training to channel partners, company personnel and customers
Works collaboratively with training staff and channel partners, company personnel and customers on issues relating to their support and coordination role within training
Handles telephone support, customer and channel partner phone calls and provides Tier 2 support to resolve issues with channel partners, customers and field personnel
Makes decisions and provides recommendations to Learning Service Provider(s)
Utilizes selected processes and tools to assist instructors and managers in the processing of relevant communications, training materials, and/or reports
Monitors transaction activity on Learning Management System and reconciles revenues and expenses to appropriate course and account and execute the appropriate charge-back method for the user
Assist in marketing or filling classes by analyzing upcoming rosters and provide telemarketing support
Generate reports for supervisors and managers to take appropriate actions
Assist with shipping, deliveries, catering, and service/supplier management for facility operations
Serve as a link between customers, suppliers, and other departments to assure responsiveness to customer and business needs
Manage administrative functions related to invoicing, outside suppliers, procurements/expenditures as it relates to Purchase Orders and budget
Interface with other Company units and departments on issues related to area of responsibility
Manage Training Center assets including Company vehicles
Schedule all R4 US and Canada and CDIP classes
Manage ATR4Training client shared mailbox with other R4 Training Coordinators
Manage R4 Scheduling Form on SharePoint
Soft Skills (People/Communication)/Time Management/Attention to details
Previous Office Coordinator experience
Company
VIVA USA Inc.
VIVA USA Inc. (VIVA), certified Woman and Minority Owned, is a Technology and IT consulting company based in the greater Chicago area.
Founded in 1996
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Vinu Ilangovan
Chief Technology Officer
Company data provided by crunchbase