Apply on Employer Site

Cole Haan · 2 hours ago

Sales Lead

Durham, NC

Part-time

Onsite

Entry, Mid Level

2+ years exp

Cole Haan is a well-known brand in the retail industry, and they are seeking a Sales Lead to support store management in achieving operational goals. The role involves driving sales performance, ensuring compliance with company policies, and delivering a world-class shopping experience.

ApparelFashionRetail

Hiring Manager

Tara Wise, MBA

Responsibilities

Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies

Assist staff to exceed individual and store goals

Assist leadership team and sales staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges

Supports the Store Manager and Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports

Monitor and maintain compliance of all company policies and procedures, including all local, state and federal employment laws to make sound business decisions and communicate/educate all staff members

Partners with the Store Manager and Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies

Communicates with Store Manager, Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs

Holds store keys and regularly participates in store opening and closing functions

Qualification

Retail Operations knowledgeSales experienceCustomer serviceVisual merchandisingPOS systemsMicrosoft OfficeCommunication skillsTeamworkTime management

Required

Candidates must be at least 16 years of age

2 years retail experience. Specialty and or footwear retail preferred

Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs

Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention

Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions

Excellent verbal and written communication, delegation follow-up and time management skills

Able to accomplish multiple tasks in a fast-paced environment

Able to work effectively with others in a team-oriented environment and provide excellent customer service

Ability to lift, push, and pull up to 25-50 pounds occasionally

Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities