NEOGOV · 1 hour ago
Criminal Process Technician I
Orlando, FL
Full-time
Onsite
Entry Level
$35K/yr - $36K/yr
3+ years expNEOGOV is associated with the Orange County Sheriff's Office, which is seeking a Criminal Process Technician I. The role involves receiving, entering, verifying, processing, and validating various documents related to criminal processes, while also providing clerical support and maintaining accuracy in records.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Responsible for receiving, entering, verifying, processing, and validating various documents related to criminal process
Ability to receive paperwork and supporting documentation, to include the following items: active warrants, court minutes, and court orders
Ability to confirm information/status of reports and research discrepancies and cases of mistaken identity. Perform monthly validations and/or statistical reports to ensure accuracy of records
Ability to process paperwork, to include recalls for inactive warrants, notification to release forms, and bond paperwork
Ability to enter data into and retrieve information from the appropriate data base. Run queries, modify records, and flag files in databases such as FCIC/NCIC and agency Records Management System
Ability to receive and screen telephone calls to determine how to direct the call; answer questions or route to appropriate individuals
Ability to provide information and documents to courts, citizens, outside agencies, and other law enforcement personnel. Answer routine questions and assist individuals with paperwork as needed
Ability to perform other clerical duties as needed to include the following: photocopying, faxing, filing, typing, etc
Ability to maintain familiarity with procedures outside of primary assignment and within unit (i.e., judicial process, transportation/extraditions, child support) and assist these units when needed
Ability to act as a liaison and conduct follow-up with judges, judicial assistants, clerk of courts, or other law enforcement agencies, as needed
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions
Must have basic computer skills to include word processing, spreadsheet, and various database applications
Must have the ability to perform basic functions in Outlook and research information using the Internet
Must have basic mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Must be detail-oriented with the ability to multi-task within established time-limits (e.g., simultaneously handle multiple phone lines and perform data entry with minimal errors)
Must be able to present a positive image in person and over the phone
Must possess good interpersonal and customer service skills with the ability to work well with others
Must possess basic problem-solving abilities
Must have the ability to learn, understand, express, apply, and demonstrate knowledge of relevant Florida State Statutes as well as agency policies and procedures
Must be able to maintain confidentiality when dealing with sensitive information
Qualification
Required
At least 18 years of age
Must be able to comprehend and communicate fluently in verbal and written English
U.S. Citizen or possess a current permanent resident card
Clean criminal history; any arrest history will be individually evaluated
No illegal drug usage within the past year. Other drug usage will be evaluated on a case by case basis
High school diploma or general education degree (GED) required
Must be able to obtain FCIC/NCIC certification within six (6) months of employment
Ability to receive paperwork and supporting documentation, to include the following items: active warrants, court minutes, and court orders
Ability to confirm information/status of reports and research discrepancies and cases of mistaken identity. Perform monthly validations and/or statistical reports to ensure accuracy of records
Ability to process paperwork, to include recalls for inactive warrants, notification to release forms, and bond paperwork
Ability to enter data into and retrieve information from the appropriate data base. Run queries, modify records, and flag files in databases such as FCIC/NCIC and agency Records Management System
Ability to receive and screen telephone calls to determine how to direct the call; answer questions or route to appropriate individuals
Ability to provide information and documents to courts, citizens, outside agencies, and other law enforcement personnel. Answer routine questions and assist individuals with paperwork as needed
Ability to perform other clerical duties as needed to include the following: photocopying, faxing, filing, typing, etc
Ability to maintain familiarity with procedures outside of primary assignment and within unit (i.e., judicial process, transportation/extraditions, child support) and assist these units when needed
Ability to act as a liaison and conduct follow-up with judges, judicial assistants, clerk of courts, or other law enforcement agencies, as needed
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions
Must have basic computer skills to include word processing, spreadsheet, and various database applications
Must have the ability to perform basic functions in Outlook and research information using the Internet
Must have basic mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Must be detail-oriented with the ability to multi-task within established time-limits (e.g., simultaneously handle multiple phone lines and perform data entry with minimal errors)
Must be able to present a positive image in person and over the phone
Must possess good interpersonal and customer service skills with the ability to work well with others
Must possess basic problem-solving abilities
Must have the ability to learn, understand, express, apply, and demonstrate knowledge of relevant Florida State Statutes as well as agency policies and procedures
Must be able to maintain confidentiality when dealing with sensitive information
Benefits
Sheriff contributes majority of cost for medical coverage
Life insurance and long term disability insurance is provided by Sheriff; employees may elect to purchase additional coverage
Retirement benefits are provided by the Florida Retirement System
Uniforms, weapons, and other equipment furnished
Education incentive and reimbursement programs
12 vacation days per year/accrues at 3.69 hours bi-weekly
Sick time accrues at 3.69 hours bi-weekly
13 paid holidays per year
Gym facilities in many agency buildings
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-10-31
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