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SP+ (SP Plus) · 2 hours ago

Guest Service Representative

Truckee, CA

Full-time

Onsite

New Grad, Entry Level

$20.50/hr - $22.50/hr

SP+ is an artificial intelligence company focused on enhancing parking experiences through computer vision technology. They are seeking a Guest Service Representative who will be responsible for greeting guests, collecting valet fees, and providing exceptional customer service.

Parking

Responsibilities

Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards

Collecting valet parking fees using latest technology, parking software

Answering phones with a smile

Qualification

Customer serviceEffective communicationProfessional appearanceCleanliness standardsBasic math skills

Required

Ability to smile, acknowledges, greet and extend a warm welcome to each customer

Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc

Ability to communicate effectively in English in both written and oral forms

Must be at least 18 years of age

Must have a professional appearance and demeanor

Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break)

Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service

Ability to manually calculate rates offhand, without the help of a calculator or fee computer

Ability to work outside and withstand extreme temperatures

Ability to use hands and arms in repeated motions (making change, punching clock, etc.)

Company

SP+ (SP Plus)

SP+ (www.spplus.com) develops and integrates industry-leading technology with best-in-class operations management and support to deliver mobility solutions that enable the efficient and time-sensitive movement of people, vehicles, and personal travel belongings.

Founded in 1968