Independent Insurance Center, Inc. ยท 9 hours ago
Personal Lines Customer Service Representative
Leesburg, VA
Full-time
Hybrid
Entry, Mid Level
$40K/yr - $55K/yr
2+ years expIndependent Insurance Center is seeking a highly motivated and experienced candidate for the position of Personal Lines Customer Service Representative (CSR). This role involves providing customer support to existing clients for a personal lines book of business, emphasizing relationship building and outstanding customer service.
Auto InsuranceCommercial InsuranceInsuranceProperty Insurance
Responsibilities
Quote insurance policies with multiple companies to find the best coverage options for clients
Consult with clients to understand their insurance needs and provide personalized coverage recommendations
Educate clients about insurance products and answer any questions or concerns they may have
Process insurance policies and policy changes accurately and efficiently
Maintain detailed records of client interactions and policy transactions
Follow up with clients to ensure satisfaction and address any issues or concerns
Maintain follow-up and suspense files on outstanding orders and correspondence
Assist with administrative tasks such as filing, data entry, and document preparation
Keep up-to-date with industry trends and changes in insurance regulations
Qualification
Required
Active Virginia Property and Casualty (P&C) license is a must
Minimum of 2 years of experience in the insurance industry
Excellent interpersonal and communication skills, both verbal and written
Strong organizational skills and attention to detail
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Ability to work independently and as part of a team
Commitment to providing exceptional customer service
Preferred
Experience with AMS360 or similar insurance management software
Benefits
Health and Dental Insurance
Group Life Insurance
Long-Term Disability Insurance
Paid Holidays, Vacation, and Sick Leave
Company
Independent Insurance Center, Inc.
Independent Agency - Locally Owned - Property and Casualty Insurance We represent most of the top companies admitted to operate in the state of Texas.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase