Ent Credit Union ยท 4 hours ago
Repossession Specialist I
11550 Ent Pkwy, Colorado Springs, CO 80921, USA
Full-time
Onsite
Entry Level
$23/hr - $25/hr
2+ years expEnt Credit Union is dedicated to improving the financial quality of life for its members and is seeking a Repossession Specialist I to manage past due consumer loans and handle repossession assignments. The role involves making collection calls, sending notices, coordinating with repossession agents, and ensuring compliance with legal requirements while providing high-level member service.
EducationFinanceFinancial Services
Responsibilities
Make collection calls, send notices per policies, and transfer funds when appropriate on past-due consumer loans
Assign vehicles for repossession as needed per policy, monitor and follow up with repossession agents
Monitor impounded or held vehicles so Ent does not lose its lien
Make sure all legal notices to repossess have been sent prior to repossession
Verify we have title with good lien and proper enforceability documents such as Note and Security Agreement
Coordinate with the Support Specialist and have all Allied Solutions' claims filed timely once discovered that repossession agents cannot locate collateral, the repossessed vehicle is damaged, etc. , if there is CPI on loan
If the repossessed vehicle has member insurance and if damaged, file Repo Plus claims
Monitor impounded or held vehicles so Ent does not lose its lien by updating the Impound Spreadsheet in the Collection folder
Back up the Repossession Specialists as needed, this may include but is not limited to organizing the delivery of cars to vendors and answering member questions
Follow up on collateral after assignment using Repossession agent websites and Akcelerant on a regular basis
Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act
Qualification
Required
High School Diploma/G.E.D. or Equivalent
2+ years' collections experience
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals
Must possess excellent verbal communication skills
Proficient in PC skills, Word, Excel and Outlook, and the ability to learn and use the credit union's equipment and software programs
Ability to become familiar with the collection policies and procedures in general, delinquencies and State and Federal laws governing same
Benefits
Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
401(k): 3% automatic contribution after three months, plus up to 6% matching.
Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
Volunteer Time Off: Paid time off to give back to the community.
Education Support: Up to $10,000 annually for higher education and assistance for certifications.
Exclusive Discounts: Significant savings on home, car, and personal loans.
Company
Ent Credit Union
Ent Credit Union is a financial institution to improving members financial quality of life and returning value through better rates.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-04-23Acquired
Leadership Team
Chad Graves
Chief Executive Officer
Annie Snead, CUDE
Community Advocacy Partner
Recent News
2025-10-13
GlobalFinTechSeries
2025-10-09
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